Back

Imperial Toyota - Service Center

Milford, MA

4.9
363 Reviews

363 Reviews of Imperial Toyota - Service Center

Sort by
January 03, 2018

Awesome! Great dealership! Have done nothing but make me happy with the purchase of my 2016 Tundra. Service has been unbelievably great! Done nothing but ta More

by jeffclement14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avi Avitan, Thomas Hackett, Nick Palmas
January 02, 2018

magnificent The experience was very comfortable and the service is great and friendly and I fealt that I was treated with respect and kindness.I do recommend the More

by nick.m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Mariah Carreras, Susan Cosentino, Kathleen Crosbie, Allison Croshier, Mike Giorano, Thomas Hackett, Josephine Nikolla
Jan 08, 2018 -

Imperial Toyota responded

Thank you for the 5-star review, Nick! Please come back to see us again anytime!

January 02, 2018

Best Toyota dealership I have been to, hands down! Excellent service. Didn't try to convince me I needed additional work (this has happened at other dealerships). Very kind. Super comfortable waiting a More

by Bellabear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roma
Jan 08, 2018 -

Imperial Toyota responded

Thank you for the excellent review!

January 01, 2018

Quick and efficient Very courteous and pleasant. I was in and out in the time frame that I was told it would take for the work to be done. More

by Carolyn Sullivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roma
Jan 02, 2018 -

Imperial Toyota responded

Thank you for the great service review, Carolyn! Glad to hear the work was done in a timely manner.

December 29, 2017

4Runner - Service Service team was responsive to my needs. Recommended service for my 4Runner 107K miles. The 4RUNNER is now running like it was new. Prior to service More

by HKOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 08, 2018 -

Imperial Toyota responded

Thank you for the great review!

December 27, 2017

Got new tires FAST! DCH Toyota is a clean, efficient dealership. I appreciate the professional atmosphere and the helpfulness of the staff. I needed new tires and was h More

by ANGELA. K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Roma
Dec 28, 2017 -

Imperial Toyota responded

Thanks for this great review, Angela! I am so pleased to hear that you had an excellent experience with our team. Your compliments will be passed along to them, and I hope that we can take care of you again soon!

December 23, 2017

December review I had a 7 AM appointment and the computers were sluggish, nonetheless my service representative Tony was courteous and efficient. I had many errands More

by Paula1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know the name of the mechanic who did the work, or the person who wash the car, but they did a great job too. , Anthony Roma
Dec 24, 2017 -

Imperial Toyota responded

We really appreciate the feedback on your service appointment! We are glad that you were out quickly and able to get on with your day!

November 24, 2017

Fantastic All of the staff were helpful, friendly and professional. I knew what was going to happen, cost and the time that my car was ready. More

by Aussies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Nov 26, 2017 -

Imperial Toyota responded

Thank you very much for your service review! We like to be upfront about everything, and are glad that you drove off happy!

November 16, 2017

Very pleasant. Good review. Pleasant people to deal with, especially Mackenzie Hayes who was very helpful, My only gripe is the pricing is too high, Other than that, More

by John R Mahoney Jr.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Nov 17, 2017 -

Imperial Toyota responded

John, we really appreciate you taking the time to let us know about your experience at the dealership!

November 15, 2017

Service Great front desk help (Jamie), she was very friendly and helpful. however 2 right struts were ordered making me wait one more day for car. More

by Bgross06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Stewart
Nov 16, 2017 -

Imperial Toyota responded

Thank you for the service review! We are glad that Jamie was able to help you out!

...
30
...