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Imperial Toyota - Service Center

Milford, MA

4.9
368 Reviews

368 Reviews of Imperial Toyota - Service Center

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January 05, 2018

Tire Repair and Overall Vehical Check After a tire blow out on the highway, DCH Toyota was able to take my car in order the tire and provide a multi point inspection to make sure no other More

by Will2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Cabral, and the Service Manager
Jan 06, 2018 -

Imperial Toyota responded

We are so sorry that happened to you! Glad we were able to be of assistance!

January 04, 2018

Gas Cap Uncovered & On My Way My gas cap cover wouldn't open. DCH Toyota in Milford MA got me into the service dept. That afternoon, and in 45 minutes I was on my way with a workin More

by RevTony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The wonderful person who fixed the gas cap cover., Mackenzie Hayes
Jan 05, 2018 -

Imperial Toyota responded

We are happy to help! Glad we were able to fix that for you quickly. Thank you for the review!

January 04, 2018

Top notch Jamie Stewart was very knowledgeable, efficient and personable. I also appreciated so much the ride home while the service men were working on my veh More

by PTRCFLY27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Stewart
January 04, 2018

All is well Everyone, especially Jeff, were courteous, professional, helpful, and full of integrity, which matters a lot to me. I need to know that I can trust pe More

by lvrg3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff and Julie and Ann Marie
January 03, 2018

20k service Excellent. Just serviced my Ford at a Ford dealer. Big difference..... You folks were positive, professional and took extra steps to make sure every More

by PEdRP65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
January 03, 2018

Awesome! Great dealership! Have done nothing but make me happy with the purchase of my 2016 Tundra. Service has been unbelievably great! Done nothing but ta More

by jeffclement14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avi Avitan, Thomas Hackett, Nick Palmas
January 02, 2018

magnificent The experience was very comfortable and the service is great and friendly and I fealt that I was treated with respect and kindness.I do recommend the More

by nick.m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Mariah Carreras, Susan Cosentino, Kathleen Crosbie, Allison Croshier, Mike Giorano, Thomas Hackett, Josephine Nikolla
Jan 08, 2018 -

Imperial Toyota responded

Thank you for the 5-star review, Nick! Please come back to see us again anytime!

January 02, 2018

Best Toyota dealership I have been to, hands down! Excellent service. Didn't try to convince me I needed additional work (this has happened at other dealerships). Very kind. Super comfortable waiting a More

by Bellabear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roma
Jan 08, 2018 -

Imperial Toyota responded

Thank you for the excellent review!

January 01, 2018

Quick and efficient Very courteous and pleasant. I was in and out in the time frame that I was told it would take for the work to be done. More

by Carolyn Sullivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roma
Jan 02, 2018 -

Imperial Toyota responded

Thank you for the great service review, Carolyn! Glad to hear the work was done in a timely manner.

December 29, 2017

4Runner - Service Service team was responsive to my needs. Recommended service for my 4Runner 107K miles. The 4RUNNER is now running like it was new. Prior to service More

by HKOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 08, 2018 -

Imperial Toyota responded

Thank you for the great review!

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