Imperial Toyota - Service Center

Always excellent service Every time I come in for service, Tony Roma sees me and stops what he is doing to make sure that I get everything I need. He treats me and my family l Every time I come in for service, Tony Roma sees me and stops what he is doing to make sure that I get everything I need. He treats me and my family like friends instead of customers. More

Great service Anthony was great, found a coupon for me that saved me some money. I notice a manager walking around reassuring customers waiting that they would be Anthony was great, found a coupon for me that saved me some money. I notice a manager walking around reassuring customers waiting that they would be helped soon and making sure service advisors were all helping customers. This was much needed and a great improvement from my previous service. Also had an interIor detail and they did a great job!!!! More

Great service As usual, I had received great service at DCH Toyota of Milford. Again, Tony Romo went above and beyond my expectations and am always happy to work w As usual, I had received great service at DCH Toyota of Milford. Again, Tony Romo went above and beyond my expectations and am always happy to work with him. More

Great service Had to have my car serviced as the torque converter was acting up. My service advisor, Jeff Cabral was fantastic!! He made the whole experience great! Had to have my car serviced as the torque converter was acting up. My service advisor, Jeff Cabral was fantastic!! He made the whole experience great!! More

Oil change abd tire rotation for 2017 Tacoma My service rep Tony was very knowledgeable and helpful. Got me in and set up quickly and had a great attitude. Contacted me when truck was ready and t My service rep Tony was very knowledgeable and helpful. Got me in and set up quickly and had a great attitude. Contacted me when truck was ready and the pickup was smooth and without delay. He seems to really enjoy his job and interacting with customers More

Excellent Customer Service I am very please with the care Anthony and your Service team have shown me over the time I have owned my 2015 Camry. They are always willing and able I am very please with the care Anthony and your Service team have shown me over the time I have owned my 2015 Camry. They are always willing and able to answer any questions I have. Great customer service is the key to your continued success. Keep it up guys you are all wonderful. Thank you Anthony for taking good care of me. More

Oil change Everything was great although the wifi wasnt working. The wait wasnt long and my service girl explained everything great. Next time i hope the wifi wo Everything was great although the wifi wasnt working. The wait wasnt long and my service girl explained everything great. Next time i hope the wifi works. More

Great work, kind personnel, prompt service Thanks to Jaime, who has been there for some time. She knew my issue and got me an appointment right away. I was treated like a king (even though th Thanks to Jaime, who has been there for some time. She knew my issue and got me an appointment right away. I was treated like a king (even though the computers were all down) I left my truck and was called over the phone promptly to come and get my truck which was all set. More

Absolutely amazing! The staff was so helpful and very knowledgeable! I went to get an oil change in a snow storm and even though they were closing, they still took my car The staff was so helpful and very knowledgeable! I went to get an oil change in a snow storm and even though they were closing, they still took my car and made my time there enjoyable. I was in and out within an hour and Tony was so wonderful! Josh who worked on my car explained what he did to my car in detail and was a pleasure to work with! More

Great Good service and friendly workers. I always go to Toyota in milford when I need my car repaired and they do a great job. Love the videos they send of Good service and friendly workers. I always go to Toyota in milford when I need my car repaired and they do a great job. Love the videos they send of what is wrong with your car, super helpful. More