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363 Reviews of Imperial Toyota - Service Center
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February 12, 2018
Excellent Customer Service I am very please with the care Anthony and your Service team have shown me over the time I have owned my 2015 Camry. They are always willing and able I am very please with the care Anthony and your Service team have shown me over the time I have owned my 2015 Camry. They are always willing and able to answer any questions I have. Great customer service is the key to your continued success. Keep it up guys you are all wonderful. Thank you Anthony for taking good care of me. More
by therese peck
Employees Worked With
Anthony Roma
January 20, 2018
Oil change Everything was great although the wifi wasnt working. The wait wasnt long and my service girl explained everything great. Next time i hope the wifi wo Everything was great although the wifi wasnt working. The wait wasnt long and my service girl explained everything great. Next time i hope the wifi works. More
by Jessica Ruivinho
Employees Worked With
Mackenzie Hayes
January 17, 2018
Great work, kind personnel, prompt service Thanks to Jaime, who has been there for some time. She knew my issue and got me an appointment right away. I was treated like a king (even though th Thanks to Jaime, who has been there for some time. She knew my issue and got me an appointment right away. I was treated like a king (even though the computers were all down) I left my truck and was called over the phone promptly to come and get my truck which was all set. More
by tacomaman
Employees Worked With
a couple, I am not sure of their names, Jamie Stewart
January 09, 2018
Absolutely amazing! The staff was so helpful and very knowledgeable! I went to get an oil change in a snow storm and even though they were closing, they still took my car The staff was so helpful and very knowledgeable! I went to get an oil change in a snow storm and even though they were closing, they still took my car and made my time there enjoyable. I was in and out within an hour and Tony was so wonderful! Josh who worked on my car explained what he did to my car in detail and was a pleasure to work with! More
by SMT03220
Verified CustomerEmployees Worked With
Tony Roma, Josh
January 08, 2018
Great Good service and friendly workers. I always go to Toyota in milford when I need my car repaired and they do a great job. Love the videos they send of Good service and friendly workers. I always go to Toyota in milford when I need my car repaired and they do a great job. Love the videos they send of what is wrong with your car, super helpful. More
by AT
Employees Worked With
Mackenzie Hayes
January 05, 2018
Tire Repair and Overall Vehical Check After a tire blow out on the highway, DCH Toyota was able to take my car in order the tire and provide a multi point inspection to make sure no other After a tire blow out on the highway, DCH Toyota was able to take my car in order the tire and provide a multi point inspection to make sure no other damages occurred from driving on the flat not realizing it had blown out before placing the spare on. They also provided an emergency rental car quickly and got me on my way. More
by Will2002
Employees Worked With
Jeff Cabral, and the Service Manager
January 04, 2018
Gas Cap Uncovered & On My Way My gas cap cover wouldn't open. DCH Toyota in Milford MA got me into the service dept. That afternoon, and in 45 minutes I was on my way with a workin My gas cap cover wouldn't open. DCH Toyota in Milford MA got me into the service dept. That afternoon, and in 45 minutes I was on my way with a working gas cap cover. No Charge! More
by RevTony
Employees Worked With
The wonderful person who fixed the gas cap cover., Mackenzie Hayes
January 04, 2018
Top notch Jamie Stewart was very knowledgeable, efficient and personable. I also appreciated so much the ride home while the service men were working on my veh Jamie Stewart was very knowledgeable, efficient and personable. I also appreciated so much the ride home while the service men were working on my vehicle. Then valet dropped my car off at my workplace when it was ready. I was blown away at how they made it all about me and my needs. More
by PTRCFLY27
Employees Worked With
Jamie Stewart
January 04, 2018
All is well Everyone, especially Jeff, were courteous, professional, helpful, and full of integrity, which matters a lot to me. I need to know that I can trust pe Everyone, especially Jeff, were courteous, professional, helpful, and full of integrity, which matters a lot to me. I need to know that I can trust people to look out for my best interests, even in a challenging business environment. Thank u Jeff, Julie, and my mechanic. 😜🙃😘💕 More
by lvrg3
Employees Worked With
Jeff and Julie and Ann Marie
January 03, 2018
20k service Excellent. Just serviced my Ford at a Ford dealer. Big difference..... You folks were positive, professional and took extra steps to make sure every Excellent. Just serviced my Ford at a Ford dealer. Big difference..... You folks were positive, professional and took extra steps to make sure everything was taken care of. Thx. More
by PEdRP65
Employees Worked With
Not sure
