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Imperial Toyota - Service Center

Milford, MA

4.9
368 Reviews

368 Reviews of Imperial Toyota - Service Center

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August 15, 2018

Customer Service Just to let you know I was very satisfied with the service I received when I brought my Corolla for it's 15,000 Maintenance checkup. I was very fortun More

by Bagger
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roma
Aug 21, 2018 -

Imperial Toyota responded

We were lucky to have you as a customer! Thank you so much for great to work with, and we'll pass this on to Anthony!

July 31, 2018

Fast efficient. Did only what needed to be done at minimum cost . Actually noted unnecessary service for this visit that would be scheduled for the next service dat More

by loyalseienna driver 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roma
Aug 03, 2018 -

Imperial Toyota responded

We were happy to have been of help! Can't wait to see you again soon!

May 26, 2018

Customer service Chris was unbelievable! He really made our buy worth it. Excellent service! I would recommend Chris again and again., he really made my experience gre More

by Jknight325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Ladd
April 25, 2018

Great service This dealership is very accommodating. They made sure I got out in time and even gave me a ride to target while I waited. Ty More

by lhaze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ryan
Apr 26, 2018 -

Imperial Toyota responded

It is always our pleasure to assist in every way possible! We're glad you had a great experience and look forward to working with you again.

April 23, 2018

oil change and inspection sticker This was a great experence in and out in 90 minutes. Comfy and relaxing coffee and a snack easy . Service was sexknd to none. Thank you More

by BillH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Apr 26, 2018 -

Imperial Toyota responded

We're happy to have been able to help you have a comfortable and stress free experience, Bill! We look forward to your next visit with us! Have a great day!

April 19, 2018

Excellent My Service Advisor, Jeff Cabral, was excellent with his years of experience to help me make affordable choices regarding my truck repairs. I would re More

by R. Finn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Cabral
Apr 20, 2018 -

Imperial Toyota responded

Thank you for the kind words regarding our staff and for your very kind recommendation! Please let us know if we can be of any further assistance!

April 18, 2018

Excellent Overall service was excellent. The service was excellent the cleaning of interior was excellent . Very professional and work was complete very timel More

by Bella1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 20, 2018 -

Imperial Toyota responded

We're always happy to help, Bella, and we look forward to your next visit with us! Have a great day!

April 09, 2018

Always a Great Experience DCH doesn’t disappoint. They are always striving to provide an excellent user experience - from the very clean and comfortable facilities, friendly st More

by Just Chill’n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Apr 10, 2018 -

Imperial Toyota responded

Thank you for your kind words and for pinpointing some of the staff here who helped to make your visit an exceptional one! We appreciate the recommendation and look forward to working with you again!

April 08, 2018

Quality service The service rep was courteous and helpful. He explained what was needed and went over the work completed. This was routine service with no other issue More

by Ken57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roma
Apr 09, 2018 -

Imperial Toyota responded

We're so happy we were able to help, Ken! Please let us know should you need anything else!

March 17, 2018

They Treat you like family I called to make an appointment and spoke with Caroline who set up my appointment and understood what I needed. When I arrived I was greeted by Tony a More

by Life365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roma, Caroline Bertoni
Mar 19, 2018 -

Imperial Toyota responded

Thank you for taking the time to leave us this great feedback! We appreciate the kind words and look forward to seeing you again!

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