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Imperial Toyota - Service Center

Milford, MA

4.9
363 Reviews

363 Reviews of Imperial Toyota - Service Center

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April 19, 2018

Excellent My Service Advisor, Jeff Cabral, was excellent with his years of experience to help me make affordable choices regarding my truck repairs. I would re More

by R. Finn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Cabral
Apr 20, 2018 -

Imperial Toyota responded

Thank you for the kind words regarding our staff and for your very kind recommendation! Please let us know if we can be of any further assistance!

April 18, 2018

Excellent Overall service was excellent. The service was excellent the cleaning of interior was excellent . Very professional and work was complete very timel More

by Bella1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 20, 2018 -

Imperial Toyota responded

We're always happy to help, Bella, and we look forward to your next visit with us! Have a great day!

April 09, 2018

Always a Great Experience DCH doesn’t disappoint. They are always striving to provide an excellent user experience - from the very clean and comfortable facilities, friendly st More

by Just Chill’n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Apr 10, 2018 -

Imperial Toyota responded

Thank you for your kind words and for pinpointing some of the staff here who helped to make your visit an exceptional one! We appreciate the recommendation and look forward to working with you again!

April 08, 2018

Quality service The service rep was courteous and helpful. He explained what was needed and went over the work completed. This was routine service with no other issue More

by Ken57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roma
Apr 09, 2018 -

Imperial Toyota responded

We're so happy we were able to help, Ken! Please let us know should you need anything else!

March 17, 2018

They Treat you like family I called to make an appointment and spoke with Caroline who set up my appointment and understood what I needed. When I arrived I was greeted by Tony a More

by Life365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roma, Caroline Bertoni
Mar 19, 2018 -

Imperial Toyota responded

Thank you for taking the time to leave us this great feedback! We appreciate the kind words and look forward to seeing you again!

March 11, 2018

Always excellent service Every time I come in for service, Tony Roma sees me and stops what he is doing to make sure that I get everything I need. He treats me and my family l More

by Sizzle66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roma
Mar 12, 2018 -

Imperial Toyota responded

Thank you for the kind words and positive review. We are happy to have your family as part of the DCH Toyota of Milford family, and we look forward to your next visit with us!

March 10, 2018

Great service Anthony was great, found a coupon for me that saved me some money. I notice a manager walking around reassuring customers waiting that they would be More

by Jf123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roma
Mar 12, 2018 -

Imperial Toyota responded

Thank you so much for your kind words and feedback. We continually work to improve our services for our customers based on their reviews and comments, and we hope our efforts show in a positive manner!

February 26, 2018

Great service As usual, I had received great service at DCH Toyota of Milford. Again, Tony Romo went above and beyond my expectations and am always happy to work w More

by dpalange
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roma
Feb 26, 2018 -

Imperial Toyota responded

We are humbled by your kind words. Thank you for being a part of the Toyota of Milford family!

February 17, 2018

Great service Had to have my car serviced as the torque converter was acting up. My service advisor, Jeff Cabral was fantastic!! He made the whole experience great! More

by Sheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Cabral
Feb 17, 2018 -

Imperial Toyota responded

Thank you for sharing your great experience with us!

February 12, 2018

Oil change abd tire rotation for 2017 Tacoma My service rep Tony was very knowledgeable and helpful. Got me in and set up quickly and had a great attitude. Contacted me when truck was ready and t More

by Richard BRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roma
Feb 12, 2018 -

Imperial Toyota responded

We are glad that your experience went smoothly! Thank you for the great review!

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