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Imperial Toyota - Service Center

Milford, MA

4.9
363 Reviews

363 Reviews of Imperial Toyota - Service Center

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September 02, 2018

Awesome Service Tony was above the bar in attention and customer service skills. I highly recommend him to othersin the future he kept me and my wife with constant u More

by No-one special
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roma
Sep 07, 2018 -

Imperial Toyota responded

Thank you for the glowing recommendation! We know this means the world to him! Thanks again!

August 31, 2018

DCH is amazing! I just wanted to say that I am very pleased with the way DCH has fixed IRA’s mistakes. As some of you know I have had very bad experiences with IRA To More

by Danielle123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Cabral
Sep 07, 2018 -

Imperial Toyota responded

Thank you Danielle! We will keep up the good work! Thank you for the great feedback!

August 30, 2018

Great service and personal My vehicle went in for service I was taken care promptly. Also what the expected cost would be. This was very important to me. Service Mike Cabral More

by Richard 1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cabral
Sep 07, 2018 -

Imperial Toyota responded

Thank you Richard! Thank you for the compliments about Mike as well!

August 25, 2018

I was very pleased with Jeff Cabral's assistance, I also very much appreciated being able to get a ride home by Joe Grillo while maintenance work was being done as well as seeing Hany, who sold me my More

by Realtor@Classic
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeff Cabral and Joe Grillo, Hany Arian
Aug 28, 2018 -

Imperial Toyota responded

Thank you for the great review of our team! Hany will be quite pleased to see this I'm sure! Have a great day!

August 22, 2018

Excellent customer service! The service team provided a state inspection and serviced my car. It's a one stop shop and stress free. One of the main reason I love working with Toy More

by ADonovan5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes, Anthony Roma, Jamie Stewart
Aug 28, 2018 -

Imperial Toyota responded

Thank you so much for rating our team members so highly! Its really uplifting for the whole team!

August 15, 2018

Customer Service Just to let you know I was very satisfied with the service I received when I brought my Corolla for it's 15,000 Maintenance checkup. I was very fortun More

by Bagger
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roma
Aug 21, 2018 -

Imperial Toyota responded

We were lucky to have you as a customer! Thank you so much for great to work with, and we'll pass this on to Anthony!

July 31, 2018

Fast efficient. Did only what needed to be done at minimum cost . Actually noted unnecessary service for this visit that would be scheduled for the next service dat More

by loyalseienna driver 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Roma
Aug 03, 2018 -

Imperial Toyota responded

We were happy to have been of help! Can't wait to see you again soon!

May 26, 2018

Customer service Chris was unbelievable! He really made our buy worth it. Excellent service! I would recommend Chris again and again., he really made my experience gre More

by Jknight325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Ladd
April 25, 2018

Great service This dealership is very accommodating. They made sure I got out in time and even gave me a ride to target while I waited. Ty More

by lhaze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ryan
Apr 26, 2018 -

Imperial Toyota responded

It is always our pleasure to assist in every way possible! We're glad you had a great experience and look forward to working with you again.

April 23, 2018

oil change and inspection sticker This was a great experence in and out in 90 minutes. Comfy and relaxing coffee and a snack easy . Service was sexknd to none. Thank you More

by BillH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Apr 26, 2018 -

Imperial Toyota responded

We're happy to have been able to help you have a comfortable and stress free experience, Bill! We look forward to your next visit with us! Have a great day!

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