Imperial Toyota - Service Center

Easy accurate service I usually do all my vehicle maintenance myself but DCH helped me schedule a transmission fluid flush and gave me a deal on changing the fluids in my t I usually do all my vehicle maintenance myself but DCH helped me schedule a transmission fluid flush and gave me a deal on changing the fluids in my transfer case, front diff, and rear diff. Fast and done right. Truck was also spotless clean when i went to pick it up, inside and out. Other dealerships i have contacted suggested different maintenance for what i was asking for, but Mike and Anthony explained to me that what i wanted to do was in fact the ideal way to do it and at the interval mileage i was at was a little early but totally fine. Definitely will be going back even though it is far for me. More

DCH check in & report was clear.Turnaround time was short. Hours are great and response to the service was on complete and time. I like the clean Rav4 returned to me unlike some auto shops. Hours are great and response to the service was on complete and time. I like the clean Rav4 returned to me unlike some auto shops. More

MA state inspection My car was washed, vacuumed, and windows cleaned as part of the inspection service. The glass where the sticker is mounted was scraped clean and the n My car was washed, vacuumed, and windows cleaned as part of the inspection service. The glass where the sticker is mounted was scraped clean and the new sticker was placed perfectly. I sat in the comfortable waiting area monitoring the morning news on the TVs and reading an ebook. Quick, pleasant, efficient and I got more than expected (with the car cleaning). I've also got to say that the customer service rep was very professional. Sorry that I missed her name... More

AC compressor repair. Excellent service. Comfortable waiting area. Good coffee. Friendly people. Nice van driver. Mackenzie Hayes was excellent as service liaison! Friendly Excellent service. Comfortable waiting area. Good coffee. Friendly people. Nice van driver. Mackenzie Hayes was excellent as service liaison! Friendly and efficient! Despite anxiety over new car repair, good experience overall. More

Awesome Service Tony was above the bar in attention and customer service skills. I highly recommend him to othersin the future he kept me and my wife with constant u Tony was above the bar in attention and customer service skills. I highly recommend him to othersin the future he kept me and my wife with constant updates More

DCH is amazing! I just wanted to say that I am very pleased with the way DCH has fixed IRA’s mistakes. As some of you know I have had very bad experiences with IRA To I just wanted to say that I am very pleased with the way DCH has fixed IRA’s mistakes. As some of you know I have had very bad experiences with IRA Toyota, but ever since DCH has taken over my experiences have changed. Jeff Cabral has helped me almost every single time that I’ve come in and he is definitely your best employee. He really cares about us and how happy we are with the services that are done to our cars. I am always so happy coming out of DCH. You also have other employees that will ask if we are being taken care of and are extremely friendly. Keep up the good work, it truly shows. More

Great service and personal My vehicle went in for service I was taken care promptly. Also what the expected cost would be. This was very important to me. Service Mike Cabral My vehicle went in for service I was taken care promptly. Also what the expected cost would be. This was very important to me. Service Mike Cabral was outstanding. More

I was very pleased with Jeff Cabral's assistance, I also very much appreciated being able to get a ride home by Joe Grillo while maintenance work was being done as well as seeing Hany, who sold me my I also very much appreciated being able to get a ride home by Joe Grillo while maintenance work was being done as well as seeing Hany, who sold me my SUV, and meeting Jeff's Dad as well. All your employees make one feel important and are very pleasant and helpful . More

Excellent customer service! The service team provided a state inspection and serviced my car. It's a one stop shop and stress free. One of the main reason I love working with Toy The service team provided a state inspection and serviced my car. It's a one stop shop and stress free. One of the main reason I love working with Toyota. Thanks! More