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Imperial Toyota - Service Center

Milford, MA

4.9
368 Reviews

368 Reviews of Imperial Toyota - Service Center

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April 12, 2019

Great service In addition to the usual service, my service provider helped me with some questions I had about the lights on the dashboard of the vehicle. More

by RVesprini
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember the name of the person helping me.
April 04, 2019

awesome experience great service. everyone went above and beyond my expectations. very satisfied the person who helped me. Kevin was fantastic. and i think her name wa More

by jp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
April 03, 2019

Great people Always have gotten great service. Mackenzie was super and got us out on time. They have treated my Venza well through routine and major repairs. More

by DGray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
April 03, 2019

Outstanding personal attention and service. Everyone I dealt with and ESPECIALLY Mackenzie Hayes went above and beyond to assist me during my service visit. Mackenzie was patient and courteous w More

by tigue1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
April 01, 2019

Outstanding Service! Sean Foley went above and beyond to help me with my car service! He helped me out in every way possible! DCH has the best service department. More

by Lm2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Foley
February 26, 2019

service it is always a pleasant experience at DCH milford...folks there are always pleasant and polite......shoutout to Mackenzie Hayes who is the consummate More

by rav42015
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Mar 14, 2019 -

Imperial Toyota responded

thank you for the awesome shout out for Mackenzie! We'll keep it in mind ;)

January 27, 2019

might be the best car service since I bought my Corolla repaired wheel well guard, damaged from ice storm , repair was completed on time. I felt very secure going to DCH for this. everything was perfect! More

by Barbcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Cabral
Feb 13, 2019 -

Imperial Toyota responded

Thank you very much for giving us such a nice rating! Perfection is the goal, and we're glad to see we were on the mark!

January 06, 2019

Very helpful people !!!!!!! Did all they could to help !! Fast service - Right on the money - Fixed my car right I am happy with all they did for me !!! More

by Paulpps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike C. and Service Driver
Jan 20, 2019 -

Imperial Toyota responded

We're happy to have been of help! Let us know if we can do anything else!

Jan 20, 2019 -

Imperial Toyota responded

We're happy to have been of help! Let us know if we can do anything else!

December 17, 2018

OIL CHANGE already did this review very good professional and helpful. MACKENZIE TOOK MY CALL AND GAVE ME A TIME TO BRING MY TACOMA IN AND DID MY OIL CHANGE . More

by TONY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Bond, Mackenzie Hayes
Dec 21, 2018 -

Imperial Toyota responded

Thanks Tony! We look forward to working with you again! Thanks again and have a happy new year!

December 14, 2018

10,000 mile check-up Sean was the service gentleman I worked with today. He was personable and helpful. I agree that he definitely made the experience a positive one. H More

by toyota
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 21, 2018 -

Imperial Toyota responded

Thank you so much! This certainly means a lot to us and Sean. Have a happy new year!

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