Back

Imperial Toyota - Service Center

Milford, MA

4.9
363 Reviews

363 Reviews of Imperial Toyota - Service Center

Sort by
February 26, 2019

service it is always a pleasant experience at DCH milford...folks there are always pleasant and polite......shoutout to Mackenzie Hayes who is the consummate More

by rav42015
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Mar 14, 2019 -

Imperial Toyota responded

thank you for the awesome shout out for Mackenzie! We'll keep it in mind ;)

January 27, 2019

might be the best car service since I bought my Corolla repaired wheel well guard, damaged from ice storm , repair was completed on time. I felt very secure going to DCH for this. everything was perfect! More

by Barbcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Cabral
Feb 13, 2019 -

Imperial Toyota responded

Thank you very much for giving us such a nice rating! Perfection is the goal, and we're glad to see we were on the mark!

January 06, 2019

Very helpful people !!!!!!! Did all they could to help !! Fast service - Right on the money - Fixed my car right I am happy with all they did for me !!! More

by Paulpps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike C. and Service Driver
Jan 20, 2019 -

Imperial Toyota responded

We're happy to have been of help! Let us know if we can do anything else!

Jan 20, 2019 -

Imperial Toyota responded

We're happy to have been of help! Let us know if we can do anything else!

December 17, 2018

OIL CHANGE already did this review very good professional and helpful. MACKENZIE TOOK MY CALL AND GAVE ME A TIME TO BRING MY TACOMA IN AND DID MY OIL CHANGE . More

by TONY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Bond, Mackenzie Hayes
Dec 21, 2018 -

Imperial Toyota responded

Thanks Tony! We look forward to working with you again! Thanks again and have a happy new year!

December 14, 2018

10,000 mile check-up Sean was the service gentleman I worked with today. He was personable and helpful. I agree that he definitely made the experience a positive one. H More

by toyota
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 21, 2018 -

Imperial Toyota responded

Thank you so much! This certainly means a lot to us and Sean. Have a happy new year!

November 22, 2018

Oil change, inspection and service Shawn at DCH in Milford was very pleasant to deal with. We appreciated his honesty and his easy going personality. He made the experience positive. More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 13, 2018 -

Imperial Toyota responded

Thanks Diane! We'll pass this on Shawn, but thank you very much for the shout out. Let us know if you need anything else!

November 15, 2018

Excellent service advisor, McKenzie. Quality work which was promptly done. Everything was thoroughly explained.People were friendly and informative. The waiting area was quiet and comfo More

by GEORGE14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Dec 13, 2018 -

Imperial Toyota responded

Thanks George! No complaints is all we can ask for. Making the experience care-free and borderline relaxing is the goal! Let us know when you need to stop by again. Have a great day!

November 01, 2018

Great! Was great. Very friendly, efficient and expectations were set at the beginning and they delivered on those expectations. I would recommend Mackenzie t More

by BrewCrew75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Nov 07, 2018 -

Imperial Toyota responded

Thank you so much for the review! Glad to hear all went well and met your expectations! Let us know if you need anything else!

October 23, 2018

Great service First time at this dealership. Recently moved to Milford from RI. Makenzie was very helpful. She showed me around the facility and made me really fee More

by Rav401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Oct 29, 2018 -

Imperial Toyota responded

Thanks for the great testimony of our team! We're glad to have been of help since you made the move here! feel free to call or stop by if you need anything!

October 20, 2018

A productive hour and a half I always take work with me, so it seems your service takes only a few minutes. Your staff--this time Angelo--is helpful, pleasant, and professional. More

by Oscarjake1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Castellana
Oct 29, 2018 -

Imperial Toyota responded

Thank you Oscar! It's good to know we've consistently been good. Let us know if you need anything else!

...
25
...