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Imperial Toyota - Service Center

Milford, MA

4.9
368 Reviews

368 Reviews of Imperial Toyota - Service Center

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September 03, 2019

service is pricey but staff goes the extra mile I purchased my Toyota Prius here a few years ago, and occasionally come here for service - have to shop around sometimes, as prices can be double here More

by Michael83917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Sep 06, 2019 -

Imperial Toyota responded

Thank you, Michael! We're always happy to help!

July 30, 2019

Steering I had on 2 occasions experienced the steering wheel locking up when trying to turn the wheels. They ran the codes and none came up. I know intermitten More

by Zig
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Skehan
Jul 31, 2019 -

Imperial Toyota responded

Hello there, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

July 18, 2019

20K Car Service The staff was very friendly and they serviced my leased car right away; the waiting area had free coffee that I indulged in. The service took about a More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Jul 19, 2019 -

Imperial Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2019

Jeff service advisor great Always great service Jeff was very friendly and helpful Went extra step walk me car umbrella as it was pouring Service was quick despite being bu More

by Toyo4eva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Cabral
Jun 19, 2019 -

Imperial Toyota responded

Hello there, we're glad to hear you enjoyed your visit! Thank you again for the review, and have a fantastic day!

June 17, 2019

Great customer service Comfortable atmosphere and excellent customer service. Service performs efficient quality work in a short period of time. My truck is in good hands at More

by Boudro1029
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
Jun 17, 2019 -

Imperial Toyota responded

Thanks! We're glad you enjoyed your visit!

June 10, 2019

Keep those friendly phone people The people who answer the service phones are fantastic! Spoke with Caroline recently and she was a doll and ever so nice. She answered all my questi More

by Poopoo567
Recommend Dealer
Yes
Employees Worked With
Caroline Bertoni
Jun 19, 2019 -

Imperial Toyota responded

Thank you for the kind comments! We hope to be of service to you again in the future. Best wishes, DCH Toyota of Milford

June 05, 2019

Great Toyota Service Purchased a RAV4 Hybrid in 2016 from another dealership. Had a really bad experience with an error on their financing, and swore never to go back. Hav More

by TravelerofNJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Cabral
Jun 19, 2019 -

Imperial Toyota responded

Thank you! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 18, 2019

Best client care It is not the first time at this place, sean helped me before and they had a issue trying to enter my vehicle in the system, sean was so professional, More

by Liche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
May 09, 2019

Well take care of My 2019 Corolla Hatchback was recently hit by someone's car? or some object? that left a broken reflector and surrounding damage. I went to Sean Fole More

by Cramer12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Foley, Lead Service Advisor; Mario, Auto Body work
April 22, 2019

Always good service Have been a customer for over 15 years. Have always had a good experience. Last visit was a service appointment and the work was done quickly and effi More

by George56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hany Arian, Mackenzie Hayes
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