Imperial Toyota - Service Center

Jen, the service writer, was most helpful in explaining that the six months or 5 thousand miles was important in that the synthetic oil may break down over time notwithstanding the number of miles driven! that the six months or 5 thousand miles was important in that the synthetic oil may break down over time notwithstanding the number of miles driven! More

Excellent from appointment step to drive home. Eugene Desroaches checked in my Highlander and service was completed in the time estimate. Waiting area great. Visit repeat for next service. Friendly pos Desroaches checked in my Highlander and service was completed in the time estimate. Waiting area great. Visit repeat for next service. Friendly positive folks. More

Ivan Cardozo was so pleasant, thorough and timely. Michael Walsh started my initial process of getting my RAV4 diagnosed. He was a pleasure to meet with as well. Wrapping it up with Mr. Cardozo was t Michael Walsh started my initial process of getting my RAV4 diagnosed. He was a pleasure to meet with as well. Wrapping it up with Mr. Cardozo was terrific. I left imperial Toyota very pleased with their service. More

I had a great experience...Roger Barron was my advisor! I Will go back! He was a very polite and helpful advisor...he answered all my questions Will go back! He was a very polite and helpful advisor...he answered all my questions More

Jen Anderson our service advisor was kind, efficient and courteous . She explained everything and when our SUV was ready she walked me over to the cashier. Very good service and pleased with everything . I courteous . She explained everything and when our SUV was ready she walked me over to the cashier. Very good service and pleased with everything . I would rate my overall experience as a 10 on a scale of 10. More

Friendly advisors.Clean and modern waiting area. Car Friendly advisors. Clean and modern waiting area. Car wash included with oil change. Answered all my questions regarding future needs. Will defin Friendly advisors. Clean and modern waiting area. Car wash included with oil change. Answered all my questions regarding future needs. Will definitely return for next service. More

I had my vehicle serviced today and I must say that Gene (advisor) kept me informed of what was going on with my vehicle. He was on point with the waiting time, which was not long at all. He did not rush th (advisor) kept me informed of what was going on with my vehicle. He was on point with the waiting time, which was not long at all. He did not rush threw the process from checking in to checking out,he took his time and aswered my questions. Well explained what was done and what is needed to keep up with the maintenance. Great customer service! Thanks Gene! More

I had my Camry serviced here on May 11. The whole service experience was excellent. My service advisor, Gene Desroches, was outstanding. This is a very professional dealership. experience was excellent. My service advisor, Gene Desroches, was outstanding. This is a very professional dealership. More

Great service! My wife and I perform our preventive and corrective maintenance. They always get us the best deal. Moreover, you get a ride home while your car is being worked on. corrective maintenance. They always get us the best deal. Moreover, you get a ride home while your car is being worked on. More