Imperial Toyota - Service Center

Amazing service. Kept promises. Reliable and punctual. Comfy chairs in waiting room. On time and free car wash. Kept promises. Reliable and punctual. Comfy chairs in waiting room. On time and free car wash. More

I bought my car in October 2022 at imperial Toyota in Milford mass. After six months of driving my car, my “low air in tire tire light” went on. I called Toyota and it didn’t take long for me to get an a Milford mass. After six months of driving my car, my “low air in tire tire light” went on. I called Toyota and it didn’t take long for me to get an appointment. The service person I dealt with was Curtis Jones. He was so kind and very professional and he said to me while you’re here do you want us to rotate your tires so you don’t have to come back. I was almost on my 5000 mile tire rotation check up. He saved me a lot of time by not having to come back and took care of it. I was very grateful and very appreciative that he offered me those services on the same day. Anytime in the future when I need work done on my car, ask for Curtis Jones. More

Devin helped me when I came in with a flat tire. I wasn’t waiting too long and he was very helpful. I wasn’t waiting too long and he was very helpful. More

I HAVE RECOMMENDED IMPERIAL TOYOTA TO MY FRIENDS, CURTIS HAS NOT ONLY IMPRESSED ME WITH HIS KINDNESS, I HAPPEN TO BE IN MY SEVENTIES, BUT ALSO THE WAY HE EXPLAINS IN SIMPLE TERMS, THE NEEDS OF MY PRIDE A HAS NOT ONLY IMPRESSED ME WITH HIS KINDNESS, I HAPPEN TO BE IN MY SEVENTIES, BUT ALSO THE WAY HE EXPLAINS IN SIMPLE TERMS, THE NEEDS OF MY PRIDE AND JOY. THANK YOU CURTIS, KEEP UP THE GOOD WORK AND KINDNESS TO ALL OF YOUR CUSTOMERS. More

I purchased my car at this dealer in 2020. Great purchase experience. I continue to take my car to this dealer for service. I was there recently for scheduled maintenance and was concerned I w Great purchase experience. I continue to take my car to this dealer for service. I was there recently for scheduled maintenance and was concerned I would have to wait a long time as there were many people waiting as well. I asked about the wait time and was told no more than one hour. I was on my way within the hour as promised. Service with a smile and a kept promise! More

Great customer service. The staff is efficient and knowledgeable and completes service in a timely manner. I also appreciate updates on potential upcoming services that may The staff is efficient and knowledgeable and completes service in a timely manner. I also appreciate updates on potential upcoming services that may be needed in future More

This was positively one of the most pleasant experiences in a dealership service department. Thank you so much, Roger! in a dealership service department. Thank you so much, Roger! More

Gene was a great knowledgeable person to work with. My services were performed in less than an hour. Thank you very much and I look forward to working with you in the future. My services were performed in less than an hour. Thank you very much and I look forward to working with you in the future. More