376 Reviews of Imperial Toyota - Service Center
I had a great experience! The staff is professional and highly knowledgeable! The free coffee and tv lounge makes for a comfortable time! I also took advantage of there fre The staff is professional and highly knowledgeable! The free coffee and tv lounge makes for a comfortable time! I also took advantage of there free shuttle service to run some errands. I highly recommend them! More
I recently had my Highlander serviced at Imperial Toyota. I have used only them since purchasing my 2016 Highlander and I've been very pleased. This time I dealt with Jarett and he was professional and st I have used only them since purchasing my 2016 Highlander and I've been very pleased. This time I dealt with Jarett and he was professional and stayed in contact with me throughout the needed service, so that I knew exactly what they were doing and why. I will continue to use Imperial for all my service needs. Jarett made it a pleasure dealing with this dealership. I feel much safer in my car now that the service is completed. They picked up my car from my home and returned it to me and all of their workers were kind and respectful. Thank you for a job well done. More
My vehicle gets excellent care and service each time I bring my vehicle into Imperial Toyota for service. My car is taken right in and I have a comfortable clean lounge to wait in. I also own an Imperial bring my vehicle into Imperial Toyota for service. My car is taken right in and I have a comfortable clean lounge to wait in. I also own an Imperial Hyunda Sonata same great service. More
Havnt had my car serviced at a dealership in years but I'm glad I did. Amazing service I'm glad I did. Amazing service More
As per usua,l my trip to Imperial Toyota in Milford, MA, was fine. My car was taken immediately after I drove into the service bay. My service advisor, Gene Desroches, was quick but answered all my questi was fine. My car was taken immediately after I drove into the service bay. My service advisor, Gene Desroches, was quick but answered all my questions, including one about my car's Blind Spot Monitor system. The waiting area at Imperial is really comfortable and makes waiting for your service a pleasant experience. More
I continue to bring my 2022 Toyota Prius Prime to Imperial Toyota because I am convinced that they are thorough and professional. On my last vist, I met with Gene Desroches in the Service Departmen Imperial Toyota because I am convinced that they are thorough and professional. On my last vist, I met with Gene Desroches in the Service Department and found him to be both very personable and professional. I plan to continue bringing my Toyota to Imperial Toyota. More
Devin was my advisor. He was very friendly and the service was completed quickly. Would highly recommend He was very friendly and the service was completed quickly. Would highly recommend More
Very professional and helpful service department. Since Imperial took over this dealership, we've had a much more pleasant experience. Since Imperial took over this dealership, we've had a much more pleasant experience. More
Efficient. Knowledgeable and friendly staff. Explained well what the car window problem was. Works well now! Knowledgeable and friendly staff. Explained well what the car window problem was. Works well now! More
I bought my new Camry a few months back from Bruno and Bob the manager. Both of these guys were excellent to deal with. They took care of me start to finish! a week or two ago I took my car in for its fi Bob the manager. Both of these guys were excellent to deal with. They took care of me start to finish! a week or two ago I took my car in for its first service just to have a checked out and the service guy was awesome. Explained everything to me his name was Jarret. He even took the time to help me find on the website all the accessories to my car and help me download it! Thank you guys I really appreciated the time and effort . Stephen Gerard . Milford mass More