Imperial Toyota

I wanted to make sure I left a note about the quality of service I received from Jose Monteiro through my new 2020 4-runner purchase. I had a few vehicles in mind and Jose spent time explaining the benefit service I received from Jose Monteiro through my new 2020 4-runner purchase. I had a few vehicles in mind and Jose spent time explaining the benefits of each. I really feel that he was totally honest and upfront. I have always loved the 4-runner and knew I was leaning this way, but Jose's sales approach is what got the deal for Imperial. He is outstanding at his job. I have already recommended Imperial toyota to friends after this experience. I don't remember the name of the gentleman that did my finance deal, but he was excellent as well. thanks to the whole imperial team, and I hope this message makes it back to Jose - thanks! Brian McShane More

Florian Bixho made my car sales experience wonderful. He is very Knowledgeable, helpful, efficient from start to finish. Highly recommend Florian Bixho at Imperial Toyota of Milford. is very Knowledgeable, helpful, efficient from start to finish. Highly recommend Florian Bixho at Imperial Toyota of Milford. More

Turned in leased 2018 RAV4 for leased new 2020 RAV4. Arthur listened to us and showed us exactly what we wanted. Even had the color we wanted in the model we chose. Very pleasant doing business with Arthur listened to us and showed us exactly what we wanted. Even had the color we wanted in the model we chose. Very pleasant doing business with Arthur and the dealership. More

Flori Bixho may have cured my PTSD for car dealerships. He truly made the experience so seamless and quick! I bought a used 4Runner. I needed OUT of my car and Flori was so straight forward when it came to He truly made the experience so seamless and quick! I bought a used 4Runner. I needed OUT of my car and Flori was so straight forward when it came to the trade-in and purchase process. His transparency was refreshing! Flori has a review posted at his desk that sings his praises (no surprise there - he's great!) but also offered a suggestion for the dealership to be more mindful of those trading in their cars and items that could potentially be left behind. I thought this was a fair suggestion that both parties accept some level of responsibility - although I think car owners should hold most of it. The reason I bring this up is because it was clear that Flori had taken the suggestion and ran with it. When I came to officially trade-in my car and pick up my 4Runner, Flori double, even tripled checked with me, that I got all personal items out of my car, especially anything with personal info on it. That definitely left a sense of security getting that reminder and taking another once over before handing in my car. I highly recommend Flori and Imperial Toyota! More

My recent experience at Imperial Toyota was fantastic to say the least! From my 1st interaction with my Sales Rep, Florian Bixho, to the seamless closure of the financial process with the Business Manager, say the least! From my 1st interaction with my Sales Rep, Florian Bixho, to the seamless closure of the financial process with the Business Manager, I was very satisfied with my recent Highlander purchase. I would recommend and promote buying a car at Imperial Toyota!!! More

Excellent Customer Service...This is my first time Excellent Customer Service... This is my first time visiting Imperial Toyota and Jose Monteiro turned it to a great experience. He was prompt , kno Excellent Customer Service... This is my first time visiting Imperial Toyota and Jose Monteiro turned it to a great experience. He was prompt , knowledgeable, patient and took the time to answer all my questions. He made a great first impression and convinced me that I'm getting the Best deal. It's because of Jose I made my purchase at Imperial and didn't need to waste my time visiting other Dealerships. More

Excellent Customer Service.Desiree Merola was very Excellent Customer Service. Desiree Merola was very welcoming , has clear communication skills and has a very positive attitude. She made my finance Excellent Customer Service. Desiree Merola was very welcoming , has clear communication skills and has a very positive attitude. She made my finance experience go smoothly and turned me to a loyal customer. She offered all the options available for me and covered everything in details. She's superb at what she does and makes you feel at home. More

Customer Friendly and truly dedicated to great service. My wife and I were given Florian's name by a close relative letting us know he was a fantastic person to see about getting a new car. Florian was give My wife and I were given Florian's name by a close relative letting us know he was a fantastic person to see about getting a new car. Florian was given a heads up by our family member what we were looking for in a new car and he offered to take pictures and send them to us the next day expressing he was getting ready to head home. Later that evening I showed up to the dealership to look around and he was still working hard. Instead of going home He spent the next 3 hours with me going thru what our needs were and making sure we were happy with our selection. In the days to come he was johnny on the spot helping us thru the process and ensuring we didn't hit and speed bumps. Our experience with Florian was fantastic and he would receive an A++ from up. Thank you Florian More

Wonderful and easy experience. Appreciate the transparency and patience. Left with the car the same day.I like my car 2018 corolla Thanks Moe and Mike for your help, transparency and patience. Left with the car the same day.I like my car 2018 corolla Thanks Moe and Mike for your help, More

Great Service! Jose was very knowledgeable and made sure I received the best deal! He was very patient with me and talked me through all the features and benefits with the Highlander. I would highly recomme I received the best deal! He was very patient with me and talked me through all the features and benefits with the Highlander. I would highly recommend Jose. More