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Imperial Toyota

Milford, MA

4.9
1,231 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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300 Fortune Blvd

Milford, MA

01757

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Showing 1,231 reviews

March 25, 2021

I had a problem with the Entune on my wife's Camry and Mackenzie was absolutely wonderful in helping us getting it taken care of. More

by Larsue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Hayes
March 23, 2021

I would highly recommend going here if you are shopping for a vehicle. The people are very nice and helpful. My sales person was able to answer any questions I had. They made what I view as a terrifying ex More

by krs0897
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bailargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fawad Rezayee
March 23, 2021

I brought my truck in for 5K mile servicing, and Jen Anderson was my Service Advisor. Jen and the service team did a great job getting me in-and-out quickly and hassle-free. Great Job and thank you! More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Anderson
March 21, 2021

I brought my car in for a oil change..They greeted me at the door..He said hello and held the door opened for me...Once inside, the service advisor Kevin DeFrancesco was also very courteous and friendly...H More

by jameschin0927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Merola
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Barbosa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bailargeon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Ribeiro, Tom Rizzitano, Rocco Saghbini
March 21, 2021

Imperial Toyota does it again! I bought a car there on Tuesday and brought my sister there today. Extremely happy with the service she received today!! Flori, Amil and Bob were excellent! Customer service More

by jajay60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bailargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amil, Fawad Rezayee
March 20, 2021

Great experience purchasing our 2021 Sienna. Our sales rep Flori made it a positive experience. He was very responsive to any questions I had and because of that we purchase the car on the same day. More

by VP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad Rezayee
March 17, 2021

Imperial Toyota in Milford is the best! Moe, Natalie and Bob are amazing! I bought a used car from them and everyone I had the pleasure to speak with were friendly, caring and professional!! They make you f More

by jajay60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bailargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie, Moe Alkabouni
March 17, 2021

Florian was awesome! Great customer service. He was very honest!!! No pressure. He took care of everything and made us feel at home and comfortable. More

by EM
Recommend Dealer
Yes
Employees Worked With
Fawad Rezayee
March 16, 2021

Horrible dealership the management didn't want to work with me but the salesman Florian tried as hard as he could.. drove 3 hours for nothing.. terrible terrible terrible More

by ericmlefebvre1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Bailargeon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fawad Rezayee, Tom Rizzitano, Rocco Saghbini
March 10, 2021

JOSE MONTERIO WAS THE BEST SALESMAN I HAVE HAD. My sales experience was the best I am so happy and grateful I got approved for the 2020 Toyota Camry!!! Thank you Jose! More

by emariecampos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree Merola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bailargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Ribeiro, Tom Rizzitano, Rocco Saghbini
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