Imperial Toyota

Nick was great. He was friendly and knowledgeable and did not push me to buy. He explained each step of the process and gave me room to make a decision. Best experience i have had at a dealership thus far. G not push me to buy. He explained each step of the process and gave me room to make a decision. Best experience i have had at a dealership thus far. Great people. I will definitely be recommending other people. More

Purchased a car thru Florian last week and and thankful for his help. A great person to quire you thru the process. Friendly and Honest for his help. A great person to quire you thru the process. Friendly and Honest More

Kevin was great to work with- polite and courteous. The only thing I would change is wait time- I realize this may not be possible, but thought I would mention! Otherwise, everything was smooth and uncomp only thing I would change is wait time- I realize this may not be possible, but thought I would mention! Otherwise, everything was smooth and uncomplicated More

We recently worked with Florian to purchase a used car for my son. He was a pleasure to work with. He was able to answer all our questions and responded promptly to our calls. for my son. He was a pleasure to work with. He was able to answer all our questions and responded promptly to our calls. More

The service person was very good and knowledgeable. He explained the reason for the recall and when the work was done called me to say the car was ready to be picked up. Can not ask for more. Thanks to K explained the reason for the recall and when the work was done called me to say the car was ready to be picked up. Can not ask for more. Thanks to Kevin !! More

Great Sales Support! Erica was incredible to work with. She took care of every aspect of the purchase and trade-in with a friendly and professional attitude. After the purchase I told her I was missing the She took care of every aspect of the purchase and trade-in with a friendly and professional attitude. After the purchase I told her I was missing the Owner’s manual and within less than 48 hours it arrived at my door,via Fedex. What a pleasant surprise. This is just another example of how much she cares about her customers’ satisfaction. I can’t thank her and Bob enough for how they treated me throughout this purchase experience. Erica’s willingness to help is above and beyond. Thanks again for the personal attention. I wish you all the best! Dave (Windsor, CT) More

Jose Monteiro was very professional he knew , exactly what I was looking for he also made sure to take his time to go through every detail. I’m very happy with my purchase !!! Car purchased 03/2 what I was looking for he also made sure to take his time to go through every detail. I’m very happy with my purchase !!! Car purchased 03/2 More

Update 04/01/21 The salesperson has to be "reminded" Update 04/01/21 The salesperson has to be "reminded" repeatedly of a service agreement made when I signed the contract and which I was told "had t Update 04/01/21 The salesperson has to be "reminded" repeatedly of a service agreement made when I signed the contract and which I was told "had to be signed by the boss". The original document certifying my eligibility was never sent to me (only a text message with a photo of the document), despite being told it would be sent twice, and the salesperson was trying to negotiate its terms after claiming it had been sent. Requests to management to get a response on the matter were also ignored. Beware. More

I had a phenomenal experience at Imperial Toyota. I was in and out, having returned an old lease, test driven two cars, and leased a new car with all the insurance wrapped in - in less than 3 hours. All th in and out, having returned an old lease, test driven two cars, and leased a new car with all the insurance wrapped in - in less than 3 hours. All the while, the team I worked with was calm, knowledgeable, friendly and in a great mood. I walked in with a number I wanted to spend, and they worked with me to make us both happy. I worked with Moe as my salesperson and he was efficient, professional, very well versed in all things Toyota, and friendly - I highly recommend reaching out to him should you need to buy or lease a car. More

I just purchased my vehicle from Toyota at the end of my lease. I worked directly with Florian Bixho who is an amazing sales representative and made the process extremely easy and stress free. He was very k lease. I worked directly with Florian Bixho who is an amazing sales representative and made the process extremely easy and stress free. He was very knowledgeable and helpful every step of the way. I would definitely recommend this dealership to others interested More