Imperial Toyota

I had my Camry serviced here on May 11. The whole service experience was excellent. My service advisor, Gene Desroches, was outstanding. This is a very professional dealership. experience was excellent. My service advisor, Gene Desroches, was outstanding. This is a very professional dealership. More

Knowledgeable and friendly staff! Being first-time buyers, we were hesitant at first. But Matt was very caring and patient and answered all of our questions thoroughly. Desiree in financing broke ever buyers, we were hesitant at first. But Matt was very caring and patient and answered all of our questions thoroughly. Desiree in financing broke everything down for us and was very funny and caring. Would definitely recommend Imperial Toyota! More

Paul at imperial Toyota is an extremely helpful and knowledgeable salesman. I went in not knowing what I was looking for and he remained patient while answering my millions of questions and definitely knowledgeable salesman. I went in not knowing what I was looking for and he remained patient while answering my millions of questions and definitely steered me in the right direction. Ended up with a great car, a great deal, and a great experience. Thanks Paul! More

Very friendly, very knowledgeable, patient, gave me all the time I need answered all my questions thoroughly he’s very good at what he does excellent sale person I’ll be back to see him and recommend him t the time I need answered all my questions thoroughly he’s very good at what he does excellent sale person I’ll be back to see him and recommend him to family and friends. Thank you Paul More

Great service! My wife and I perform our preventive and corrective maintenance. They always get us the best deal. Moreover, you get a ride home while your car is being worked on. corrective maintenance. They always get us the best deal. Moreover, you get a ride home while your car is being worked on. More

Not a fan. I had an okay sales rep (1st rep Moe was great. We walked in without an appt and he took care of it until his appointment arrived) but the sales manager was.... really not my cup of tea. We great. We walked in without an appt and he took care of it until his appointment arrived) but the sales manager was.... really not my cup of tea. We definitely felt judged from the moment we walked in. The funny thing is I guarantee my credit was better than ANY customer they had for all of 2021 (bold statement) They played the typical game going back and forth to the sales desk and each time it was the best deal the sales rep ever seen (4 times) I really wanted the new 2021 Rav 4 for my wife. We were close to a deal but ultimately they wanted us to pay MSRP for the car. Like, listen nobody is paying MSRP. People paying below invoice. The dealer is not taking a loss TRUST me they get what's called dealer hold back from the manufacturer. It's more if the dealer WANTS to make that deal. It amazes me how these dealers think the consumer is dumb. The internet provides the consumer with all the info you need to be an informed buyer. The dealer told me because of Covid they had a shortage of inventory. I said that's weird because your lot is overflowing with cars. On your website, you have over 80 new Rav 4's for sale (insert dealers confused look) I would rather drive 40 miles to get the deal I want than go to this dealer which is 6 mins from my house. Ended up driving to Boston and got the Rav 4 for the price the internet (True car & Edmunds) said I should. Just make sure you do your research before walking into any dealer (prepare for battle) and stick to the car you researched online Don't let them push you to look at another model that you haven't vetted out. More

Great service! I purchased my car and got it the same day. Very professional and a friendly environment. Paper work wasn’t all that bad it went by quick. Great company as well. Love my car! day. Very professional and a friendly environment. Paper work wasn’t all that bad it went by quick. Great company as well. Love my car! More

Paul was great help to us . We came in looking for a vehicle but not sure which model . He helped us find the right car for the right deal . We highly recommend Paul and Imperial Toyota . vehicle but not sure which model . He helped us find the right car for the right deal . We highly recommend Paul and Imperial Toyota . More

Jose was very helpful, informative and direct when I purchased my 2018 Rav 4. He was honest and very good at presenting the different options available. He also did a good job making sure the car was re purchased my 2018 Rav 4. He was honest and very good at presenting the different options available. He also did a good job making sure the car was ready quickly and taking care of any needs and concerns we had. I highly recommend. -Tom More

We will be buying all our Toyota cars from Imperial . Matt listened to what we wanted and came across completely honest. He did not try to upsell us to something we did not ask about. The pricing was Matt listened to what we wanted and came across completely honest. He did not try to upsell us to something we did not ask about. The pricing was great. Matt even set off the car alarm in the showroom just so we could find the car. Desiree did a great job with the financing and provided all options so we could make an informed decision. Matt and Desiree made for a very pleasant car buying experience. More