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Imperial Toyota

Milford, MA

4.9
1,234 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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300 Fortune Blvd

Milford, MA

01757

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Showing 1,234 reviews

August 03, 2021

Thanks to Jose M for helping me with my lease return, he was very nice and professional. He made it quick and easy for me! More

by Anna
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
August 03, 2021

Excellent Service. From the time I pulled in the open Garage door for drop off, to Ivan Cardoso taking care of all the paperwork with no hassles, to the comfortable waiting room. The only drawback was I More

by Remanning
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Cardosa
August 01, 2021

The salesman picked the perfect car for my needs, and I was given a fantastic price for my total package, in line with my credit rating, and in comparison to other dealerships. More

by digregorio.p.jake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie McDonald
August 01, 2021

Our recent vehicle purchase experience was excellent! We would like to recognize and commend Jamie McDonald (Sales). We greatly appreciate his laid back/non pressure sales approach. He patiently answered More

by John Shanahan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie McDonald
July 30, 2021

I came to Imperial Toyota in Milford MA today July 30, 2021 for my 2016 RAV4 oil change but have no appointment in advance. Jen Anderson was greeting me with a highly professional manner with a big smile More

by duydvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Anderson (127)
July 27, 2021

Ed Stadlen and Ivan Cardoso were super helpful when I brought my vehicle for service. They were very professional and answered all my questions. If you need help with service ask for them More

by Happy buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Stadlen Ivan Cardoso
July 23, 2021

Jen, the service writer, was most helpful in explaining that the six months or 5 thousand miles was important in that the synthetic oil may break down over time notwithstanding the number of miles driven! More

by Soccer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen, the service writer
July 23, 2021

Got my Prime RAV4 yesterday. Great car. Great service. Bob was very helpful and Emad is the business office couldn’t be nicer. Thanks Imperial! Love this car! More

by pjdelprete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bailargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emad
July 22, 2021

I got my RAV 4 from them. No hiccups and a genuine person Nicholas was. I would recommend them for purchasing a vehicle from. They did their best to make sure I was given all the information I need to make More

by Kareema
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas M
July 09, 2021

Excellent from appointment step to drive home. Eugene Desroaches checked in my Highlander and service was completed in the time estimate. Waiting area great. Visit repeat for next service. Friendly pos More

by tmcnulty1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Desroaches Service Dept.
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