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Imperial Toyota
Milford, MA
1,224 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,224 reviews
February 26, 2025
First new car buy in over 30 years; Majed made it an enjoyable experience. The vehicle came in earlier than expected, and we couldn't be happier! enjoyable experience. The vehicle came in earlier than expected, and we couldn't be happier! More
by denmark50
February 26, 2025
I worked with Devon. Work was quick on my Corolla. Soamy helped with translate. Was very helpful. Work was quick on my Corolla. Soamy helped with translate. Was very helpful. More
by raygon897
February 22, 2025
Great experience at this dealership. The employees were very knowledgeable and helpful. Would highly recommend checking this out. The employees were very knowledgeable and helpful. Would highly recommend checking this out. More
by Joeigoe81
February 18, 2025
They treated me like I was family, highly recommend them I will certainly be going back for my next car. I will certainly be going back for my next car. More
by Zarekm
February 09, 2025
I highly recommend this dealership! I went recently for regular maintenance. They got me in and out quickly! I highly recommend my service advisor, Eugene Desroches! I went recently for regular maintenance. They got me in and out quickly! I highly recommend my service advisor, Eugene Desroches! More
by brentselby
Employees Worked With
January 30, 2025
Fawad was great to deal with and helped us find what we wanted. We came in knowing what we were looking for and some in-stock options we wanted to see. Fawad was first to greet us and made a point to help wanted. We came in knowing what we were looking for and some in-stock options we wanted to see. Fawad was first to greet us and made a point to help us see and understand what we needed to. More
by walkaboutwilly
Employees Worked With
January 29, 2025
Hello. I just went in for my maintenance light. Soamy Morales could not have been more pleasant. She helped me know what was needed, three general options f I just went in for my maintenance light. Soamy Morales could not have been more pleasant. She helped me know what was needed, three general options for what to do and their prices, and let me choose. No fuss. Very efficient. And I went and sat and waited until they were finished and I paid and got my car back. Perfect! More
by georgeorge555
Employees Worked With
soamy morales
January 29, 2025
Devin Sullivan is the imperial Toyota’s service advisor very professional with his work and very helpful I am very helpful thank you very professional with his work and very helpful I am very helpful thank you More
by Pedrosoares
January 21, 2025
I recently had my Lexus serviced at this dealership. My service advisor was Gene Desroches. Gene was extremely professional in handling all aspects of my appointment. Everything went like clockwork. I My service advisor was Gene Desroches. Gene was extremely professional in handling all aspects of my appointment. Everything went like clockwork. I would highly recommend using Gene and this dealership. Great experience! More
by Joegrillo18
Employees Worked With
January 16, 2025
Fawad helped us get the car that is suitable for us. He was passionate about selling a car that is worth our pay. The whole team of imperial toyota milford are exceptional! My husband and I appreciate y He was passionate about selling a car that is worth our pay. The whole team of imperial toyota milford are exceptional! My husband and I appreciate your time and effort! More
by Red
