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Imperial Toyota
Milford, MA
1,233 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,233 reviews
August 10, 2023
Fawad was pleasant and professional, and he explained the pricing process clearly. When I picked up the car, it was immaculate and in like-new condition. Especially loving the 61 mpg vs. the 30 mpg of my for pricing process clearly. When I picked up the car, it was immaculate and in like-new condition. Especially loving the 61 mpg vs. the 30 mpg of my former vehicle. More
by TYFNV
Employees Worked With
August 07, 2023
Fawad and Bob were great! I enjoyed my buying experience and will look to them in the future for my car needs. I enjoyed my buying experience and will look to them in the future for my car needs. More
by sgtbro
August 07, 2023
I had an anemone time at imperial Toyota. Matt and Majed were very professional and took their time to ensure I was in the right car. Highly recommend. Matt and Majed were very professional and took their time to ensure I was in the right car. Highly recommend. More
by Al birngham
August 04, 2023
Matt and Fawad were very helpful with all my needs. They are very nice. Great team! They are very nice. Great team! More
by Weihua
August 02, 2023
I showed up a day before my appointment because of an unexpected schedule change. Gene was still able to fit me in which was a huge help! They completed the 40K maintenance and checked my tire for air le unexpected schedule change. Gene was still able to fit me in which was a huge help! They completed the 40K maintenance and checked my tire for air leak. Gene suggested two additional services yet did not pressure me in getting them done. I decided to do them anyway because he explained they could be done now or next time. I was so thankful they could adjust the schedule and fit me in, otherwise I would have to come back the next day. More
by dancing-bean
Employees Worked With
July 31, 2023
Had my vehicle serviced here recently and the service department was great! Overall a great experience! department was great! Overall a great experience! More
by Chris
Employees Worked With
July 31, 2023
We had great interaction with the service department, giving us feelings of confidence and peace. giving us feelings of confidence and peace. More
by PD
Employees Worked With
July 31, 2023
we were very pleased with the service at this dealer, they were great to my wife and me, explaining the workings of the engine, especially devin sullivan who explained the different workings of the eng they were great to my wife and me, explaining the workings of the engine, especially devin sullivan who explained the different workings of the engine, and the way we should take care of it. thanks again Imperial, great work, we are coming back. sandy and gene More
by sgphil6631
Employees Worked With
July 20, 2023
I have bought multiple cars from this dealer. Today I went for service, nothing major, oil change tires rotated and a small problem with a gasket on the sunroof. Curtis, my service rep, was excel Today I went for service, nothing major, oil change tires rotated and a small problem with a gasket on the sunroof. Curtis, my service rep, was excellent and knowledgable. My car was accurately diagnosed and a new part will be here shortly. I highly recommend this dealership! More
by coach2452
July 08, 2023
Devin & Jarrett were helpful & timely with all my needs. Will be back for sure & will specifically request one of them ! Will be back for sure & will specifically request one of them ! More
by ehuth1918
