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Imperial Toyota
Milford, MA
1,233 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,233 reviews
September 19, 2023
Great service and good service people. Gene Desroches was very helpful. Service was done in adequate time Gene Desroches was very helpful. Service was done in adequate time More
by jamiemarie179
Employees Worked With
September 12, 2023
Very satisfied with the purchase process. Quick and effortless. Hany Arian was the sales consultant that I worked with. Straight forward and extremely helpful. Ask for him. Quick and effortless. Hany Arian was the sales consultant that I worked with. Straight forward and extremely helpful. Ask for him. More
by Michael
Employees Worked With
September 01, 2023
Excellent customer service from the telephone call to make appointment to check in and checking out. Everything explained. make appointment to check in and checking out. Everything explained. More
by rmbrown226
Employees Worked With
August 31, 2023
Thank you to Jarett is Service. I was really confused with what my car needed and he provided such amazing information in language I could understand. I actually ended up having m I was really confused with what my car needed and he provided such amazing information in language I could understand. I actually ended up having more done because he was so straight with me. I felt heard. He is my guy and I will tell everyone to ask for Jarett! More
by Lady D
Employees Worked With
August 31, 2023
Went in to utilize my free oil change (received a voucher in mail) and to have my tires rotated! Was in and out within 40 minutes. in mail) and to have my tires rotated! Was in and out within 40 minutes. More
by FM
Employees Worked With
August 31, 2023
I brought my Rav 4 in for service as I was having an issue with it stalling out. Roger Barron was very knowledgeable and took the time to explain everything to me. I have brought my car in before and issue with it stalling out. Roger Barron was very knowledgeable and took the time to explain everything to me. I have brought my car in before and always look forward to working with Roger as I know I am going to get the problem solved. I would recommend anyone in the area utilize his expertise for any services needed. More
by LScott3368
Employees Worked With
August 27, 2023
I bought a pre-owned sienna from Hannie it was a great experience I highly recommend him as a sales person very friendly and knowledgeable he helped me out after my other sienna was totaled by a dear tha experience I highly recommend him as a sales person very friendly and knowledgeable he helped me out after my other sienna was totaled by a dear thanks again More
by Barbara
Employees Worked With
August 27, 2023
Fawad was very helpful in helping me find a good car that suited my needs. Everyone I dealt with at the dealership was friendly, professional, and helpful. I highly recommend this dealership. suited my needs. Everyone I dealt with at the dealership was friendly, professional, and helpful. I highly recommend this dealership. More
by s_kwasny
August 26, 2023
During my recent service appointment at Imperial Toyota, Gene Desroches helped me with an issue regarding one of my tires losing air quickly on my Highlander. He was knowledgeable, explained everything well Gene Desroches helped me with an issue regarding one of my tires losing air quickly on my Highlander. He was knowledgeable, explained everything well and was very helpful. Gene gave me the time I needed and was polite, engaged and excellent to work with. I won't hesitate to work with Gene the next time my vehicle needs service and would recommend him to anyone. More
by Robert B
Employees Worked With
August 25, 2023
Leased a 2023 RAV4 Hybrid, Hany Arian was extremely professional and helpful throughout the process professional and helpful throughout the process More
by bmorollo
Employees Worked With
