Imperial Toyota

Gene Desroches was very helpful and attentive. . going above and beyond! He even tried to fix my issue himself.. when that didn't work he made sure it got done correctly!! Witch meant alot to me be . going above and beyond! He even tried to fix my issue himself.. when that didn't work he made sure it got done correctly!! Witch meant alot to me because it was a on going issue that others fluffed off.. he also kept in constant contact with me as it took a few days to fix.. not once did I have to wonder what was going on! It's never a good time when you are without your car but he made it as pleasant as possible!! He is greatly appreciated! More

The service department is easy to deal with and has a very comfortable waiting area with clean restroom and free coffee. very comfortable waiting area with clean restroom and free coffee. More

I recently purchased a RAV4 Hybrid from Imperial Toyota, and I must commend the dealership and my sales representative, Fawad, for providing an exceptional customer experience. Fawad's professionalism, p and I must commend the dealership and my sales representative, Fawad, for providing an exceptional customer experience. Fawad's professionalism, product knowledge, and attention to detail were outstanding. He actively listened to my requirements and presented relevant vehicle options that matched my needs and budget. You do need to make sure you know your numbers when you sign the deal, but this was a better experience for me than Bernardi or Metrowest. The entire team at Imperial Toyota including Bob and Emad worked efficiently to ensure a smooth transaction and stayed back even after their closing hours to help me finish the process. I am delighted with my new vehicle and would highly recommend Imperial Toyota and Fawad to anyone seeking a hassle-free and professional car-buying experience. More

Curtis Jones did a great job answering all my questions and provided great customer service. Getting my car serviced at Imperial Toyota is always a great experience. and provided great customer service. Getting my car serviced at Imperial Toyota is always a great experience. More

Devin Sullivan is a great asset to the company. I appreciate his work ethic, thank you ! I appreciate his work ethic, thank you ! More

Fawad was very respectful and truly cares about the customer. He helped me through the process of buying a truck. He worked hard to get it ready and make sure I had everything I needed. customer. He helped me through the process of buying a truck. He worked hard to get it ready and make sure I had everything I needed. More

Great to do business with! Majed Abdalla....Bob Ballageron and Desiree all made the whole car buying process a breeze Majed Abdalla....Bob Ballageron and Desiree all made the whole car buying process a breeze More

The sales person was very nice and Bob the manager is fabulous. Both of them are helpful and get it done. I had some issues they addressed it right away. fabulous. Both of them are helpful and get it done. I had some issues they addressed it right away. More

Fast, not pushy, and did a great job of trying to stay in our budget. Awesome! our budget. Awesome! More

We have recently purched our Toyota Highlander from a Lease. Desiree was very helping in our finances. She had some key points, made us feel very at ease. Buying a car in not fun financially anymore!! Lease. Desiree was very helping in our finances. She had some key points, made us feel very at ease. Buying a car in not fun financially anymore!! I would like to say thank you and would recommend Milford to anyone> Susan More