Imperial Toyota

I brought my 2015 4 Runner in for a much needed check-up. This was my first time using Imperial Toyota and the experience was fantastic. Gene Desroches was my Service Advisor and he when above and beyond the This was my first time using Imperial Toyota and the experience was fantastic. Gene Desroches was my Service Advisor and he when above and beyond the call of duty to make me feel like me vehicle was in the right hands. I dropped it off the night before and even though he had to next day off, he stayed in contact with me and even gave me his cell number so I could stay in direct contact with him. I will definitely be back for my next service. Thanks again Gene! Chris C. More

Since we bought out Tacoma at Imperial, the service has been excellent. Always quick and informative, easy to work with. Sales was just as easy to work with, getting us the truck we wanted. Would recommend been excellent. Always quick and informative, easy to work with. Sales was just as easy to work with, getting us the truck we wanted. Would recommend them. More

Fawad was amazing to work with! He managed to get the price I wanted and went the xtra mile to get everything done for me! He white gloved this deal! I highly recommend him. Great He managed to get the price I wanted and went the xtra mile to get everything done for me! He white gloved this deal! I highly recommend him. Great guy! Great dealership! Bob the manager is fantastic! More

I love coming to Imperial Toyota in Milford on Fortune Blvd. The Service Representative s are excellent. They know their job, they have a work ethic that shines through with patience and care towards the Blvd. The Service Representative s are excellent. They know their job, they have a work ethic that shines through with patience and care towards the customer. That has been my experience. More

Very helpful. Worked with me to get the price i was trying to get. Would highly recommend. Worked with me to get the price i was trying to get. Would highly recommend. More

Fawad was amazing! He was helpful, he took the time to find me the perfect vehicle to trade my car in for. He was patient, laid back, and could master every question I He was helpful, he took the time to find me the perfect vehicle to trade my car in for. He was patient, laid back, and could master every question I had. He is excited when you are excited, you can feel his happiness for you. The whole imperial Toyota Milford family is amazing, and I’d recommend them to anyone! Everyone there loves their job and the work they do. They are reliable, trustworthy people, it was a pleasure doing business with them! More

I bought my second car with Camila, super recommend ! ! The experience in the dealership is always pleasant !! ! The experience in the dealership is always pleasant !! More

Great professionals, I didn't have any problems, all my doubts were removed! I will definitely recommend it to my friends! doubts were removed! I will definitely recommend it to my friends! More

Majed Abdalla was very professional and patient with us as we evaluated which Rav 4 cars to purchase. He has extensive product knowledge and spent time showing us the important features of the car we sele as we evaluated which Rav 4 cars to purchase. He has extensive product knowledge and spent time showing us the important features of the car we selected. Everything at this dealer was done efficiently. I have bought my last three cars from Imperial and have had a great experience each time. Imperial is definitely the first place to go to when buying a new or used vehicle. More

I've had many issues with this dealership in the past while leasing my car and many in the sales and service departments treated me like a "dumb female". My registration was messed up and never fixed my while leasing my car and many in the sales and service departments treated me like a "dumb female". My registration was messed up and never fixed my this dealership. However it is close to where I live so I come here for service. They FINALLY hired someone with customer service skills who is attentive and knows how to communicate and her name is SOAMY MORALES! She was incredible and washed out the bad taste this dealership has given me in the past. While I will never go back to the sales department, I think I will only ever deal with Soamy going forward. Thank you for taking such great care of me and my car. She gets 5 stars but deserves waaaay more. More