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Imperial Toyota
Milford, MA
1,170 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,170 reviews
October 28, 2024
Knowledgeable sales staff, with a well organized showroom and inventory. Good value for trade and impressive accessory list for add ons. and inventory. Good value for trade and impressive accessory list for add ons. More
by simonphilipharding
Employees Worked With
October 25, 2024
I recently came in for an oil change and an inspection sticker, and I couldn’t have asked for a better experience. Devin and Sean were outstanding—friendly, helpful, and super communicative throughout the sticker, and I couldn’t have asked for a better experience. Devin and Sean were outstanding—friendly, helpful, and super communicative throughout the entire process. They kept me updated on the progress and made sure everything was handled smoothly. It’s clear that customer service is a priority here, and I left feeling really impressed. Thank you, Devin and Sean, for making this such a great experience! More
by robinfoley8
October 20, 2024
Fantastic experience buying a vehicle at Imperial Toyota. Extremely knowledgeable, and helpful. The entire process from start to finish was quick, easy, and painless. Extremely knowledgeable, and helpful. The entire process from start to finish was quick, easy, and painless. More
by Srpace89
Employees Worked With
October 14, 2024
I want to thank Cutis Jones, Service Advisor for his guidance and service on our 2024 Toyota Camry. We needed a driverside mirror replacement due to striking a barrier last week. We started look guidance and service on our 2024 Toyota Camry. We needed a driverside mirror replacement due to striking a barrier last week. We started looking online for inexpensive ways to fix this. Curtis was concise and polite as far as correcting us. The repair was completed in about 1 hour. Like the commercial says "Keeping our Toyota a Toyota" If we had gone the inexpensive route, we would have failed as there were multiple things to be done that I was not capable of. My family owns 4 Camry's, 3 of which were procured at Imperial. SHOP THEM LAST and you won't be disappointed. Peter from Hopedale More
by salvatore07
October 08, 2024
Very helpful and accomadating throughout the whole process (which was quick and also stress free!) process (which was quick and also stress free!) More
by ng41880
October 08, 2024
I had a great experience working with Majed on purchasing a new 2024 Toyota Prius. He was very professional and knowledgeable on my car. He was kind enough to set me up on car play before I left the dealers a new 2024 Toyota Prius. He was very professional and knowledgeable on my car. He was kind enough to set me up on car play before I left the dealership. I would totally recommend him if you are looking to buy. More
by Wanda
October 06, 2024
Had great experience buying my rav4 from Majed. If you are in the market for car, go and see him. Thanks If you are in the market for car, go and see him. Thanks More
by Dena A.
Employees Worked With
October 05, 2024
Absolutely great dealership! Marcelo Pimazoni was cordial and helped me out a lot! I honestly have no complaints about the customer service! Marcelo Pimazoni was cordial and helped me out a lot! I honestly have no complaints about the customer service! More
by Felipe Ribeiro
Employees Worked With
Marcelo Pimazoni
