Imperial Toyota

New Highlander Worked with Emma at DCH, 6th Toyota we have purchased from this dealership. Good experience, Emma definitely gave that personal touch in getting the Worked with Emma at DCH, 6th Toyota we have purchased from this dealership. Good experience, Emma definitely gave that personal touch in getting the car ready, expediting the registration, etc. Love the new car! More

Salesman was very knowledgeable Pat McDonald Sales Consultant was friendly , intelligent and well informed of Toyota vehicles he sells. He pick out what I wanted at right price That Pat McDonald Sales Consultant was friendly , intelligent and well informed of Toyota vehicles he sells. He pick out what I wanted at right price That fit my budget. This is my first ever Leased vehicle. More

Not one, but two Toyota vehicles in the same week! Emma and Jim were great to work with. My wife purchased a Highlander from Jim, and while we were there I fell in love with the redesigned 2016 Corol Emma and Jim were great to work with. My wife purchased a Highlander from Jim, and while we were there I fell in love with the redesigned 2016 Corolla S-plus extra bells and whistles. So I came back 2 days later and worked with Emma. Both were very friendly and helpful in getting us through the process quickly, and I was able to drive away with the new Corolla later that day! More

Great Experience with Ron! My wife and I were interested in the RAV4. We were interested in a 36 month lease. Ron took us for a test drive giving us information about the featur My wife and I were interested in the RAV4. We were interested in a 36 month lease. Ron took us for a test drive giving us information about the features and benefits of the RAV4. We worked together and leased the RAV4. Ron listened to our needs and concerns and worked with us to feel good about our lease. More

Hany was great Hany was amazing to work woth. He really made the car buying experience easy and not stressful at all. I would absolutely recommend everyone looking f Hany was amazing to work woth. He really made the car buying experience easy and not stressful at all. I would absolutely recommend everyone looking for a new car to go here More

Went the extra mile! I am disabled and I am very grateful that my salesperson went above and beyond to get me the car I wanted, at the price I wanted! No small feat getti I am disabled and I am very grateful that my salesperson went above and beyond to get me the car I wanted, at the price I wanted! No small feat getting the handicapped accessibility controls installed, I am very happy with my purchase, and will highly recommend. More

Amazing, friendly and caring people! I walked into this dealership with no particular car in mind. I had certain needs as far as space and price were concerned. Emma listened very carefu I walked into this dealership with no particular car in mind. I had certain needs as far as space and price were concerned. Emma listened very carefully to what I needed and found something she thought I might like. I had driven other vehicles and talked with other salespeople, but when I started driving the car she chose for me, it clicked. Not only did she find the perfect fit for my needs, she and everyone there treated me like a friend and valuable customer, not a number. Glen followed up with me to make sure everything was ok with my purchase. When going back a few days later to pick up the car, everyone made a point to come over, shake my hand and say hello, and to chit chat about family and things of the sort. I have never been treated so well by a dealership! This is the way to do it! More

Friendly Salesperson, but firm in their advertized prices Emma, our salesperson @DCH, was very friendly. However, the vehicle we went to see @DCH didn't meet our expectations. DCH didn't disclose online that Emma, our salesperson @DCH, was very friendly. However, the vehicle we went to see @DCH didn't meet our expectations. DCH didn't disclose online that the vehicle had cigarette burn holes in every seat of the vehicle. Even after showing them the cheaper comps of better quality (aka no cig burn holes) RAV4s in the area, they stayed firm in the advertised price. We left w/o buying, but Emma remained very friendly & kept in touch & kept an eye out for any vehicles that matched exactly what we were looking for (we were picky). We ended up buying a RAV4 from another dealer only a few days later so she didn't get much time to look. The RAV4 we bought was the same year, make, model, trim line RAV4 that we looked at at DCH but the one we bought was Certified, w/o burn holes and, most importantly, it was a few thousand less than what DCH was trying to sell theirs for. Emma was great to work with but the vehicle was overpriced. More

Great experience purchasing new car I went in unsure if I wanted the hybrid or gas model of a car. After asking me what color I was interested in, Orville pulled up both models of the v I went in unsure if I wanted the hybrid or gas model of a car. After asking me what color I was interested in, Orville pulled up both models of the vehicle in my color next to each other so I could directly compare, discuss the differences, and test drive them both. More

Almost too easy! (: Brought my Prius in for service and asked about my options for returning the car as my lease was almost up. That was yesterday, today I drove my new Brought my Prius in for service and asked about my options for returning the car as my lease was almost up. That was yesterday, today I drove my new Prius home. Love my car and the people that helped me were amazing, so friendly and helpful. Great experience. More