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Imperial Toyota

Milford, MA

4.8
1,376 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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300 Fortune Blvd

Milford, MA

01757

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Showing 1,376 reviews

June 17, 2017

Enjoyable experience Hany made buying our new car easy. He went above and beyond to help us. Would highly recommend him. Hany found the perfect car for us without buying o More

by Walsh C1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Jun 18, 2017 -

Imperial Toyota responded

Thank you for choosing DCH Ford of Thousand Oaks for your car buying experience! Hany is an excellent employee, and you were in the best of hands with him. We hope that you are enjoying your new vehicle! If we can help you with anything else, please let us know.

June 11, 2017

DCH Toyota Service Ashley Shannon was my service adviser, and she did a great job! Ashley is friendly, professional, and very knowledgeable. I would definitely recomm More

by J.R. Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Shannon
Jun 12, 2017 -

Imperial Toyota responded

Ashley is the best of the best, and we are so lucky to have her on our team. We are glad to hear that you had a positive experience. Thank you for the recommendation, and we will let Ashley know of this review.

June 04, 2017

Wonderful Jim Sweeney made the whole process enjoyable and helped me with everything I needed. He helped get me exactly what I wanted. They also made the price More

by Tbucchanio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sweeney
Jun 12, 2017 -

Imperial Toyota responded

That is great to hear! Jim is a great guy and willing to help with anything you need! We will let him know about your experience. We hope you are enjoying your new vehicle.

May 31, 2017

Great Service Thank you Hany! This is a great dealership with great customer service. Everyone is always so friendly and helpful, especially Hany. I would recomm More

by rmarbenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian
Jun 01, 2017 -

Imperial Toyota responded

Thank you for letting us know about your experience! We are pleased to hear that you would recommend us.

Jun 05, 2017 -

Imperial Toyota responded

We appreciate your feedback. Thank you for choosing us for your car buying experience!

May 31, 2017

Great Experience for First Time Car Buyer I am a first time car buyer and have visited several car dealerships in order to find the right offering for myself. Milford was a great experience fr More

by Jerrym35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie McDonald
Jun 01, 2017 -

Imperial Toyota responded

Thank you for choosing us for your first car buying experience! We hope that you are enjoying your new ride. Please let us know if you need anything!

May 31, 2017

Great place to buy a car . Clean dealership. Always good to work with sales and service. Car is great. Love it. I will be back. More

by Newcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Richard Haskell , Finance manager ?
Jun 01, 2017 -

Imperial Toyota responded

We are glad to hear that you are enjoying your new vehicle! Thank you for your great review.

May 30, 2017

Always great service I moved to the area about 2 years ago and found DCH Toyota to service my Sequoia. The employees have always been friendly and go above and beyond to More

by jameskeeley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Peck
May 31, 2017 -

Imperial Toyota responded

We are so happy to have you as a customer, James! We hope to bring you the best possible service that we can!

May 25, 2017

Efficient pleasant fair I was contacted re a special that was going on by phone. The conversation was convincing g but not pressured. I received what I was promised. I appr More

by Georgia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hany Arian
May 26, 2017 -

Imperial Toyota responded

Thank you for your feedback. We hope that you are enjoying your new vehicle!

May 22, 2017

Trouble free and excellent service experience Service Rep (Chris Peck) was knowledgeable and hekpful. Received real-time video report from the Service Tech while I waited. Service Rep discussed vi More

by kdevine214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Peck
May 23, 2017 -

Imperial Toyota responded

Glad to hear about your experience! We love to hear all of your feedback, so thank you for this review.

May 20, 2017

Excellent service. Ashley Shannon was excellent with her customer service. Kept me informed of the repairs and what was involved. She represents your company exceptional More

by Skiing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley shannon
May 22, 2017 -

Imperial Toyota responded

We are happy to hear that you were satisfied with your service! Thank you for being a loyal customer, and come back anytime! We will let Ashley know about your experience.

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