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Imperial Toyota
Milford, MA
1,202 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,202 reviews
July 31, 2024
The Service dept awesome! !! Especially Devon!! Friendly efficient and responsive to your needs. Shawn and Jarod were exceptional as well. Other services depts should model the !! Especially Devon!! Friendly efficient and responsive to your needs. Shawn and Jarod were exceptional as well. Other services depts should model themselves from YOUR service depts. thank you you made my day. My car repair/ paint job is AWESOME. thank you again!!!! More
by Rofink02
July 30, 2024
Very good coupons and fast service will always bring me back to this dealership for maitnance back to this dealership for maitnance More
by rajpatel
July 28, 2024
Worked with Jarrett he helped get me back on the road when we had a flat tire when we had a flat tire More
by Tomandkim
Employees Worked With
July 28, 2024
Was promptly attended to as soon as I arrived in a highly professional manner. Vehicle was serviced in a timely manner. Great service in all areas. Many THX!! professional manner. Vehicle was serviced in a timely manner. Great service in all areas. Many THX!! More
by Renegade
Employees Worked With
July 23, 2024
Bought a 2023 Tundra there and notices a crack in the driver's side seat side cover. It's an obvious design defect as when doing a web search I see this is a common problem. Most dealerships cover it und driver's side seat side cover. It's an obvious design defect as when doing a web search I see this is a common problem. Most dealerships cover it under warranty, but not these guys. Once they've got your money customer service not good More
by flanigang442
Employees Worked With
July 19, 2024
The service dept rep Eugene was top-notch. He looked out for me and my car. I would recommend Eugene as a service rep if you want someone who will have your back and truly cares for the custo He looked out for me and my car. I would recommend Eugene as a service rep if you want someone who will have your back and truly cares for the customer 100%. More
by Happy Customer
Employees Worked With
July 19, 2024
Fawad was very helpful and attentive kind salesman, made the whole process quick and easy. the whole process quick and easy. More
by Jen
Employees Worked With
July 19, 2024
This dealership got me in and out quickly. They answered every question I had promptly and were a great help in the car buying process. They answered every question I had promptly and were a great help in the car buying process. More
by Alecarnold44
July 18, 2024
Outstanding service from Gene in service , definitely will be back for all service needs , also nice waiting area while servicing your car . will be back for all service needs , also nice waiting area while servicing your car . More
by Mirola2005
July 15, 2024
Amer was the best sales person I ever met . I recommend to family and friends I recommend to family and friends More
by Ronaldpollard24
Employees Worked With
