Imperial Ford - Service Center

Imperial Ford Service Department: Highly recommend. I Imperial Ford Service Department: Highly recommend. I purchased my vehicle new at Imperial Ford in 2015 and have been bringing it in for regular o Imperial Ford Service Department: Highly recommend. I purchased my vehicle new at Imperial Ford in 2015 and have been bringing it in for regular oil changes and services according to Ford’s Maintenance Schedule. I have had the pleasure of working with Donald Hanscom, Service Advisor several times, including today. I am always greeted with a smile and treated in a professional and courteous manner. Imperial Ford is approximately 20 miles from my home, but I return to Imperial Ford for my service needs even though there are two Ford dealerships within 10 miles of my home. Great service…I was in an out within 40 minutes today. More

I needed an inspection sticker this weekend and a new set of wipers for my wife's 2016 Ford Flex guess who helped me put them on! A great guy named Justin G! I had no idea he was the service Manager lol tota of wipers for my wife's 2016 Ford Flex guess who helped me put them on! A great guy named Justin G! I had no idea he was the service Manager lol totally cool experience I suggest always going to visit Imperial no matter what you drive! More

Brought my car in for general service and a bigger problem was found. Thanks to service advisor Paul, I left with full knowledge of the issue and didn't feel taken advantage of! I am so glad I decided problem was found. Thanks to service advisor Paul, I left with full knowledge of the issue and didn't feel taken advantage of! I am so glad I decided to give Imperial another chance! More

Excellent service help at the mechanic end and the service advisor service advisor More

Brought my car in for a sticker and oil change without an appointment and Donny Hanscom had the car in and out in less than 45 minutes. He was also very friendly. appointment and Donny Hanscom had the car in and out in less than 45 minutes. He was also very friendly. More

Brought my car in because of front end noise. Talked to Don Hanscom. He was really friendly and helpful. He told me to leave it and he would see if he could fit me in. Not only did he fit me in, but the ca Don Hanscom. He was really friendly and helpful. He told me to leave it and he would see if he could fit me in. Not only did he fit me in, but the car was fixed that day. He called to keep me updated. Very happy with the service. See Don if you need service done to your car. More

Would recommend service at this dealer. Don was very friendly and knowledgeable. He got me an appointment at the last minute and kept me updated on the progress. He was very friendly and helpful. friendly and knowledgeable. He got me an appointment at the last minute and kept me updated on the progress. He was very friendly and helpful. More

I called for service help ,and he got right back to me pick up my truck and had it fix within24 hours great job mike THANKS RICHARD SMITH pick up my truck and had it fix within24 hours great job mike THANKS RICHARD SMITH More

Very satisfied with the service I received. Great customer service from Donny, very friendly. I had two faulty sensors and Donny made sure that the parts were ordered and that the service was perform customer service from Donny, very friendly. I had two faulty sensors and Donny made sure that the parts were ordered and that the service was performed in a timely manner. Would recommend talking to Donny when bringing your car in for service. More