
Imperial Ford
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,004 reviews
Quick and painless! I recently went to Imperial Ford in the hopes of finding a used F-250 for a great value. I spoke with Dennis and inquired about what was available. I recently went to Imperial Ford in the hopes of finding a used F-250 for a great value. I spoke with Dennis and inquired about what was available. Dennis was very helpful and showed me a beautiful 2012 Lariat F-250. The truck was a little over my budget but Dennis said lets see what we can do for you. I really felt that Dennis wanted me to have that truck and was willing to fight on my behalf so I could get it. We ended up completing the deal within my budget. Dennis was professional and honest which made this purchase hassle free. My next vehicle will definitely be purchased from Dennis at Imperial Ford. More
Give 'em A Try I stopped in to look at a used car. no pressure from sales. friendly. found the car I was looking for and bought it. the payment was what I was lookin I stopped in to look at a used car. no pressure from sales. friendly. found the car I was looking for and bought it. the payment was what I was looking for and the length of loan. had a few problems with getting parts and getting the car fixed in a timely manner but the people accommodated me like no other dealership would have. free new loaner and kept following up with me almost daily. the car was fully repaired and was very pleased with the car. they did everything to make me happy. I would strongly recommend imperial. no place is perfect but these guys try. 4-19-14 More
Thorough and Knowledgeable Gerard walked me through the process of first understanding all the options of my vehicle and the value they represented. He later guided me through t Gerard walked me through the process of first understanding all the options of my vehicle and the value they represented. He later guided me through the buying process and answered my questions honestly and transparently. It was a great experience for me. More
Conveniene and Ease Walked into the Imperial Ford Dealership and was assisted by these two individuals. I being in the financial district know that every situation is uni Walked into the Imperial Ford Dealership and was assisted by these two individuals. I being in the financial district know that every situation is unique. My personal situation was unique and I came in with a unique situation to trade into an SUV. it took a little work but they got me into the vehicle I liked as well as saved me a bit of money despite a couple of hoops we had to all jump through. Both honest and trust worthy and took care of me when I had to come down a second time for an issue. Top notch customer service. More
New truck No B.S. told me what he had available took for road test . Truck was what I was looking for. Grandson called said about time and to get ared one deal No B.S. told me what he had available took for road test . Truck was what I was looking for. Grandson called said about time and to get ared one deal done. More
What an Experience! My husband and I are not the greatest shoppers. We really tend to cringe the moment a salesperson approaches us. Ali was different. His warmth and smi My husband and I are not the greatest shoppers. We really tend to cringe the moment a salesperson approaches us. Ali was different. His warmth and smile put us at ease immediately. He was so approachable and intelligent. He helped us with our decision to buy a new Ford Escape and made us feel sure that we had made the right choice for us, It was a great experience dealing with him and we love the car. The best compliment I can give is my even my husband thought he was wonderful. Knowing as much as my husband does (a former mechanic and Industrial Arts Teacher) about the automotive business, this is high praise indeed. More
Great experience~ I went in Imperial looking to get answers about buying a used jeep. I wanted to know what my budget could buy me. I was not sure I would be buying one I went in Imperial looking to get answers about buying a used jeep. I wanted to know what my budget could buy me. I was not sure I would be buying one in the near future, but with the help of Mike Peters, we bought one the next day. He was very friendly, personable, funny, and informative. We also worked with Jeff Nadim in the finance department and he helped out a lot as well. Very helpful, and very nice. Because of Mike and Jeff, I will absolutely refer anyone I know to Imperial, and I will never buy a car anywhere else they were that great! 5 stars all around! More
review My experience was wonderful.The salesman was very personable, and helpful. He was able to answer all my questions and when he did not know the answer My experience was wonderful.The salesman was very personable, and helpful. He was able to answer all my questions and when he did not know the answer he was able to find someone who did. More
Great Salesperson/Nice Dealership Sean was extremely friendly and helpful. He assisted in finding the perfect vehicle for me! I would highly recommend this dealership if you are shopp Sean was extremely friendly and helpful. He assisted in finding the perfect vehicle for me! I would highly recommend this dealership if you are shopping for a new vehicle. More
Purchasing a new Ford Escape from Dave was an uplifting and positive experience. Dave was knowledgeable about the product and treated mw with kindness and respect. I would recommend Dave to those who wish and positive experience. Dave was knowledgeable about the product and treated mw with kindness and respect. I would recommend Dave to those who wish to but a Ford product. A job well done! More