
Imperial Ford
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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used car I would like to thank David Bertuli for his excellent service today. David made my brothers day. Couldn't ask for a more professional gentleman. I met I would like to thank David Bertuli for his excellent service today. David made my brothers day. Couldn't ask for a more professional gentleman. I met David outside of his employment, and he let me know about the bird dog system. And rewarded me for referring my brother. Thank You Cesare More
"Top Shelf" Doug Hood at Imperial has always done a fabulous job assessing our needs for a vehicle. He is clearly our "go-to" car person, even after a sale. He is Doug Hood at Imperial has always done a fabulous job assessing our needs for a vehicle. He is clearly our "go-to" car person, even after a sale. He is friendly and courteous, takes the time we need to make an informed decision, and makes sure we get a great price. Our family has purchased their third Ford from Doug within the past three years and all of us agree that we will continue to seek out Doug when we ever need a new car. He and the Imperial Ford Dealership are the best! More
Great time Best guy to work with. Got everything done fast and easy. Was able to get exactly what I wanted in a car. Would definitely buy another car from him. Best guy to work with. Got everything done fast and easy. Was able to get exactly what I wanted in a car. Would definitely buy another car from him. More
Thank you! I can't thank Doug Hood enough for helping me find the perfect like new (used) car to meet my needs and budget. He was wonderful. After finding the c I can't thank Doug Hood enough for helping me find the perfect like new (used) car to meet my needs and budget. He was wonderful. After finding the car, he was my advocate to make sure I received everything I needed and stayed with in my budget. His customer service was excellent; he was very responsive to my communications, whether a call or email. When delivering the car, he paid attention to the details and made sure the care looked brand new and beautiful. He also called me the next to make sure everything was as it should. I really appreciated that. Go Doug. I would definitely recommend him to my family and friends. More
Satisfied customer at Imperial Ford I had been to several car dealerships due to their proximity to my home and wished I had gone to Imperial Ford first. My sales representative Ron Dul I had been to several car dealerships due to their proximity to my home and wished I had gone to Imperial Ford first. My sales representative Ron Dulac was everything you would want in a salesman. He listened to what I said and was not pushy. Jeff in finance was very helpful and answered all my questions. Imperial Ford receives my highest recommendation. More
Great Sales and Finance Dept I came in looking for a reliable used car. I was met by Roy in the Sales Dept. I test drove one car and was pretty happy with it. Because my credit wa I came in looking for a reliable used car. I was met by Roy in the Sales Dept. I test drove one car and was pretty happy with it. Because my credit was not great they told me they would do what they can and to call them tomorrow. Roy found a perfect car for me and the Finance Manager got me approved and kept my payments affordable. This was the best experience I ever had trying to buy a car and I would recommend this dealership to anyone. Professional, courteous and respectful. Thank you. More
Great Car Buying Experience Our car buying experience at Imperial Ford was a pleasure! Our salesman, Doug Hood, was friendly, outgoing, and very knowledgeable about the new Expl Our car buying experience at Imperial Ford was a pleasure! Our salesman, Doug Hood, was friendly, outgoing, and very knowledgeable about the new Explorer we were interested in buying. The purpose of our first visit to the dealership was to compare the Explorer to other vehicles in the same category which we had already seen and driven. Doug explained to us the differences and advantages of the Explorer compared to the competition. We took a short test drive and were impressed by the vehicle. Doug at no time pressured us to make a decision. A few days later, after we had decided that the Explorer was the car we wanted, we returned to the dealership and sat down with Doug. An agreement on a very competitive price with our trade-in was reached quickly. We would recommend Doug Hood and Imperial Ford to anyone in the market for a new or used car. More
Leasing my new 2014 Ford fusion Leased a new Ford Fusion (my second fusion) from Imperial. I find them to be friendly, honest and helpful to the car buyer. They gave me all the i Leased a new Ford Fusion (my second fusion) from Imperial. I find them to be friendly, honest and helpful to the car buyer. They gave me all the information I needed and I feel I got a fair trade-in value for my old car. My salesperson, Doug Hood, Sales Mgr. Mike and the finance manager were all top notch. I plan to return to Imperial for another new ford in the future. More
Imperial Ford Good experience, pleased with the process. Pleasant atmosphere, friendly employees, plenty of inventory to look at. Relatively quick financing and g Good experience, pleased with the process. Pleasant atmosphere, friendly employees, plenty of inventory to look at. Relatively quick financing and good interest rates offered for the loan process. More
Best car buying experience we have ever had!! My husband and I just purchased a brand new Ford Explorer, and it was actually an extremely enjoyable experience and we left feeling really excited ab My husband and I just purchased a brand new Ford Explorer, and it was actually an extremely enjoyable experience and we left feeling really excited about our new car, like we got a great deal, and glad to have worked with such nice and genuine people who work at Imperial. To give some background, I historically have hated....wait....HATED the process of buying a car. I hate the negotiating, the "good cop" sales person and "bad cop" sales manager thing that happens, and how you agree on a price and then at the last minute there are all these hidden charges. I actually had a knot in my stomach driving there. But this was completely different. My husband had spoken to the internet sales manager over the phone, when we got there the extreme low price was already guaranteed. We currently were in a lease and they actually bought our lease from us on the spot. It is also such a cool building - like Hard Rock Cafe with music memorabilia everywhere, but a dealership. We were there for a few hours but it was very enjoyable to be there. I did not expect to have such a nice time buying our car, and I will recommend Imperial whenever I can. More