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Imperial Ford

Mendon, MA

4.7
1,004 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a nine-brand automobile dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis, and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010
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8 Uxbridge Rd

Mendon, MA

01756

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Showing 1,004 reviews

June 30, 2014

used car I would like to thank David Bertuli for his excellent service today. David made my brothers day. Couldn't ask for a more professional gentleman. I met More

by cesarecc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Bertuli
June 26, 2014

"Top Shelf" Doug Hood at Imperial has always done a fabulous job assessing our needs for a vehicle. He is clearly our "go-to" car person, even after a sale. He is More

by cbucken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Hood
June 18, 2014

Great time Best guy to work with. Got everything done fast and easy. Was able to get exactly what I wanted in a car. Would definitely buy another car from him. More

by AustinSt.Pierre611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug , Doug Hood
June 14, 2014

Thank you! I can't thank Doug Hood enough for helping me find the perfect like new (used) car to meet my needs and budget. He was wonderful. After finding the c More

by babrahams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Hood, Doug Hood
June 06, 2014

Satisfied customer at Imperial Ford I had been to several car dealerships due to their proximity to my home and wished I had gone to Imperial Ford first. My sales representative Ron Dul More

by charlene02703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Dulac, Ron Dulac
June 02, 2014

Great Sales and Finance Dept I came in looking for a reliable used car. I was met by Roy in the Sales Dept. I test drove one car and was pretty happy with it. Because my credit wa More

by ronbig1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy in Sales and the Finance Manager
May 31, 2014

Great Car Buying Experience Our car buying experience at Imperial Ford was a pleasure! Our salesman, Doug Hood, was friendly, outgoing, and very knowledgeable about the new Expl More

by jerry01527
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Hood, Doug Hood
May 26, 2014

Leasing my new 2014 Ford fusion Leased a new Ford Fusion (my second fusion) from Imperial. I find them to be friendly, honest and helpful to the car buyer. They gave me all the i More

by tominmendon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Hood, Doug Hood
May 26, 2014

Imperial Ford Good experience, pleased with the process. Pleasant atmosphere, friendly employees, plenty of inventory to look at. Relatively quick financing and g More

by tsbevins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Hood, Will Granata, Doug Hood, William Granata
May 24, 2014

Best car buying experience we have ever had!! My husband and I just purchased a brand new Ford Explorer, and it was actually an extremely enjoyable experience and we left feeling really excited ab More

by Lauren1830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn & William, Shawn Goulet, William Granata
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