Imperial Ford

What a great experience I recently got to work with Dennis Leoleis in order to get my new car. I had gone on the website and searched for used inventory. I found the exact ca I recently got to work with Dennis Leoleis in order to get my new car. I had gone on the website and searched for used inventory. I found the exact car I wanted within my price range. I walked into the dealership and was greeted by Dennis. He brought the car around and allowed me to take it for a test drive. I immediately fell in love. He walked me through the whole car buying process. He was able to get my old car as a trade in and also gave me some extra things like Miss Mendon Diner gift cards and a car wash gift card. I was able to drive my car home the next day! When I brought it home, I did notice a paint issue. I called him right away and he made arrangements for me to bring it in and then provided a rental car, while the repairs were being done. Dennis was very helpful and I would definitely come back and recommend him and Imperial to a friend. More

Just bought a new 215 ford truck from imperial ford My husband and I just bought are third ford truck from imperial ford are salesmen name is Dean Childs we would highly recommend imperial ford and Dea My husband and I just bought are third ford truck from imperial ford are salesmen name is Dean Childs we would highly recommend imperial ford and Dean we have Ben doing business with him for over three years now Dean always goes out of his way for us and are family wean it comes to buying a new car I no that we are in good hands with him and as well with all the staff at imperial ford. It's so nice going back after a few years and seeing familiar faces that you no and that you trust defiantly Five star treatment at Imperial ford More

Two New Car Purchases Had a great experience purchasing two new Ford Escapes recently. Purchased one in July and because he was so helpful we came back to Dean Childs in S Had a great experience purchasing two new Ford Escapes recently. Purchased one in July and because he was so helpful we came back to Dean Childs in September to purchase another. More

New Car Purchase I worked with Santos Cruzado and Dean Childs on the purchase of a new Focus yesterday. Had an excellent experience with both, and with the FI Manager I worked with Santos Cruzado and Dean Childs on the purchase of a new Focus yesterday. Had an excellent experience with both, and with the FI Manager Will Granata along with Sales Managers Mike Kind and Mike DiMella. Very friendly dealership. My wife smiled as she was leaving (which she never does at a car dealer). Thanks. More

Great experience I recently had the pleasure of working with Dennis Leoleis at Imperial Ford. It had been a long time since I had bought a new vehicle and I was a litt I recently had the pleasure of working with Dennis Leoleis at Imperial Ford. It had been a long time since I had bought a new vehicle and I was a little apprehensive about the process. Dennis helped put my mind at ease throughout the entire process. He was professional, knowledgeable, patient, and provided excellent customer service. I will definitely recommend Imperial and Dennis to my friends and colleagues. Thank you Dennis! More

Sales Had a wonderful experience buying a car from Douglass Hood Thank You for going above and beyond never felt pressured or pushed instead felt very at ea Had a wonderful experience buying a car from Douglass Hood Thank You for going above and beyond never felt pressured or pushed instead felt very at ease and after buying two cars from him I would highly recommend!! More

Excellent Doug was extremely helpful, kind, and made sure that I was taken care of at the dealership. I really appreciated his call a few days after I brought h Doug was extremely helpful, kind, and made sure that I was taken care of at the dealership. I really appreciated his call a few days after I brought home my new car to make sure everything was running smoothly! More

Quick and Easy Had my deal finished in 24 hours....excellent service, and the internet pricing is the best around! Highly recommend this dealership. I WILL be back! Had my deal finished in 24 hours....excellent service, and the internet pricing is the best around! Highly recommend this dealership. I WILL be back! Dennis was top notch. More

Best Saleman Ever My daughter needed a reliable car for her job. I heard Imperial was a good dealer from friends who live in a nearby town and whose financial judgments My daughter needed a reliable car for her job. I heard Imperial was a good dealer from friends who live in a nearby town and whose financial judgments I trust, But i was not prepared for the courtesy and interest shown to us by the salesman, Ed Kelly. He went out of his way to make sure that Caitlin didn't just jump for the first car he showed her, but took her for a tour through several models that he had preselected before our arrival according to the specifications she had given him over the phone/on line. There was no pressure and no hype and no "just one more thing: to try and get more dough out of her. The car was ready for her a couple days later in pristine condition. she's had it for three months now, and it's everything Ed said it would be and more. Rides smoothly, is economical and reliable. I would recommend Imperial Motors, and most especially Ed Kelly to anyone in the market for a new or used vehicle. More

Waste of Time I had been in contact with Sarah from this dealership. Via email she made it sound as if she were a sales person. She even asked me to ask for her w I had been in contact with Sarah from this dealership. Via email she made it sound as if she were a sales person. She even asked me to ask for her when visiting the dealership. So one day I went to see about an advertised used ford escape limited for $16,999. I asked for her and was told she is in marketing and not a sales person. So I was introduced to one gentlemen whom brought me to his desk and immediately had me to go another salesman. I was able to test drive the escape and I explained to the salesman that I liked it and also wanted to test drive the C-Max. I told him it was still something I wanted if we couldn't make a deal on a new c-max. Well after test driving the C-Max and him going back and forth we just couldn't reach a deal on it. So I said then we'll go with the escape. He turns around and tells me they just sold the escape I had just test drove. Also the price of the used escape was only if you took all of the incentives and had a vehicle to trade in that was a 2006 or newer. One incentive was from ford motor credit which I was told had rates of 5% or more. My suggestion is go some place else. I was able to purchase a used 2011 escape for 13,000.elsewhere. More