Imperial Ford

Would Not Go Anywhere Else I went to Imperial after my parents raved about their experience recently purchasing a new car there. I have to say that the overall experience from t I went to Imperial after my parents raved about their experience recently purchasing a new car there. I have to say that the overall experience from the get go was top notch. No one was ever pushy or "salesy" during the process. Everyone was extremely helpful and informative while always having a sense of urgency to make sure I was pleased. The follow through from the financing to picking up the car was also fantastic. I never had to chase anyone down or double check. They handled everything very easily and everything seemed effortless. I was very impressed with the experience! More

Great car at a great price Absolutely love my car; we shopped around for awhile and found the perfect car at the perfect price online with Imperial. Had some brake issues but t Absolutely love my car; we shopped around for awhile and found the perfect car at the perfect price online with Imperial. Had some brake issues but the service department was very proactive to fix it before we took delivery. More

Competition gone away I had been a service customer of The Dodge Truck bay in the Chrysler dealership. Jeff the diesel guy always made me happy servicing my Cummins. Imperi I had been a service customer of The Dodge Truck bay in the Chrysler dealership. Jeff the diesel guy always made me happy servicing my Cummins. Imperial customer!!! Car deal time. First selection, after the shop inspected it they rejected it as not fit to sell!!!!!! where some other dealer would take your money and hope it held up for thirty days. I had another choice.The Chrysler Town &country Touring but no one knew where it was. Dennis found it!!! Dave handled all the paperwork and the trade. Jeff did the finance and warranty in about 20 minutes. Dennis is at bat once again taking care of all the extras and two return trips. Overall this has been a good time. Thanks, Dick Lundy More

Fantastic! Very, very happy with my new car purchase from Imperial Ford! Doug Hood was fantastic! He took the time to listen to us, showed us different models Very, very happy with my new car purchase from Imperial Ford! Doug Hood was fantastic! He took the time to listen to us, showed us different models and features, was patient, and overall a real pleasure to work with. When Doug says he'll do something, you can trust him to take care of it. The whole Imperial experience is amazing. All the different dealerships right there, a selection that is truly unbelievable, state of the art showrooms and facilities, prices that you'd never find closer to Boston, and friendly people. I even had breakfast at the diner and got a haircut while I was there. Next time I need a car, I'm calling Doug and going to Imperial! More

Good experience I stopped in to look at used cars. There was no pressure from the salesman Ali Kehail abd the manager Mike Kind. It was a great experience. I stopped in to look at used cars. There was no pressure from the salesman Ali Kehail abd the manager Mike Kind. It was a great experience. More

ford escape Got new car last week, just went in to look compare prices. Salesman, Dean, was helpful and the process was quick and easy. As for salesman that we Got new car last week, just went in to look compare prices. Salesman, Dean, was helpful and the process was quick and easy. As for salesman that we dealt with over the past week at other dealerships he was the best. Hoping positive customer service carries over to service as well. More

Ford Review This is my 2nd car I have purchased with Shawn Goulet. The service and friendliness of this dealership is beyond exceptional. Highly recommend them This is my 2nd car I have purchased with Shawn Goulet. The service and friendliness of this dealership is beyond exceptional. Highly recommend them to everyone!!! More

Great sales experience Hello, My husband and I had been looking for a new mid sized SUV for a few months. When we walked into Imperial, from beginning to end, they stood a Hello, My husband and I had been looking for a new mid sized SUV for a few months. When we walked into Imperial, from beginning to end, they stood apart from all the other dealerships we had visited. Very professional, helpful and we never felt pressured or rushed. Thank you for a great experience! Happy Holidays More

Nice Purchase Experience We worked with Jason and Mike DiMella on the purchase of our new Explorer. Great experience. No pressure. They accommodated our requirements and we We worked with Jason and Mike DiMella on the purchase of our new Explorer. Great experience. No pressure. They accommodated our requirements and were very patient with us. We also worked with Will Granata on the transaction. He explained all of the paperwork and we felt very comfortable in making the deal. More

Mike Peters I walked in to Imperial Ford with barely a hint to what I was looking for and no clue as to what I wanted. The dealership is huge and Mike Peters wal I walked in to Imperial Ford with barely a hint to what I was looking for and no clue as to what I wanted. The dealership is huge and Mike Peters walked the whole lot in the bitter cold with amazing patience as I went from car to car changing my mind many, many times. Mike was knowledgeable about every vehicle. I would have settled for a car I liked but instead I left with a car I loved thanks to Mike. I would recommend Mike Peters and Imperial Ford to anyone looking for a new vehicle. PS this is the second car I have purchased from Imperial but by far the best car buying experience! Thanks Mike. More