Imperial Ford

A Good Experience I initially came in to look at leasing a Ford Taurus SHO vehicle. I was looking to trade in and pay off my 2010 Lincoln MKS and lease the Ford Taurus I initially came in to look at leasing a Ford Taurus SHO vehicle. I was looking to trade in and pay off my 2010 Lincoln MKS and lease the Ford Taurus and reduce my monthly payment. When it was clear that that option was not going to work Marc Madore looked at other alternatives and suggested a 2013 Lincoln MKZ with only 8,800 miles. This car had a great color combination (Burgandy & sand) had all the bells and whistles and met with my intentions. Thanks Marc - nice job More

Average car buying experience - but very happy with car :) I didn't find this dealership to be particularly wonderful or bad either. Our salesman, was nice and welcoming. I will say that I did have to call a f I didn't find this dealership to be particularly wonderful or bad either. Our salesman, was nice and welcoming. I will say that I did have to call a few times with my own personal requests, and each time the salesman was courteous and receptive on the phone - he never gave me the feeling that he was annoyed. The process (with the exception of the financing) was very quick and I was able to pick up the car within a few hours of completing the transaction. Financing took about 2 hours, it was long, but it's been a while since I've financed a car and so that may be the norm. The financing officer was great, he was friendly and professional. More

A very rewarding experience Gerard Souza was extremely professional and went above and beyond to make me feel as if my business and satisfaction was his sole priority. I honestly Gerard Souza was extremely professional and went above and beyond to make me feel as if my business and satisfaction was his sole priority. I honestly don't believe any other dealership or salesperson would have gone to the steps Gerard went through to clean up some minor paperwork issues and service requests (driving out to meet me over 45 minutes away on two separate occasions) so I wouldn't be put out. I walked away very satisfied with the whole process. More

Great easy experience with no pressure No pressure deal and the price I paid for a new Fusion was very fair. Trade-in was valued fairly as well. Dennis, my salesperson, was very thorough i No pressure deal and the price I paid for a new Fusion was very fair. Trade-in was valued fairly as well. Dennis, my salesperson, was very thorough in answering and explaining all questions I had about the process at Imperial as well as car features and general info. My paperwork was finished in the late afternoon and Imperial provided a free overnight loaner so that they could ready my new vehicle for pick up the next day. Registration and inspection sticker were all facilitated by Dennis and he always made a point to meet me at my vehicle as I pulled in to the lot. Dealership itself is beautiful inside (Rock and Roll memorabilia theme) and I look forward to spending some more time in their waiting area during my next service visit. More

Super Fantastic. Doug was very friendly , paid attention to what we wants and handled us very casually, no pressure. We loved his lad back attitude and his sharing of Doug was very friendly , paid attention to what we wants and handled us very casually, no pressure. We loved his lad back attitude and his sharing of what the company has done for the community. I would highly recommend Doug of my friend and Familily. Thank. More

no pressure process From the moment I met with the salesperson (Shawn), I instantly relaxed as you could tell he was not pushy. He was upfront and knowledgeable, and not From the moment I met with the salesperson (Shawn), I instantly relaxed as you could tell he was not pushy. He was upfront and knowledgeable, and not to mention honest. Even intensifying with the finance person (a woman that had recently started), I relaxed instantly.I left there purchasing my new vehicle and feeling that I was not taken for a ride as with my last 2 experiences. Smooth from start to finish, I recommend this dealership and this salesperson. More

Anniversary gift for my wife.. they made it happen! My second car at this dealership. Mike Peters was extremely helpful and diligent about trying to get the best deal possible for me considering the c My second car at this dealership. Mike Peters was extremely helpful and diligent about trying to get the best deal possible for me considering the car was an anniversary gift for my wife. Mike lead the effort and then everyone involved from that point on made it happen in a way that helped me give my wife what I couldn't give her until now, a new car! That and within what was affordable to me. Great experience! I recommended a few friends to this dealership and all have come away satisfied not just with the bottom line deal but with how personable they are. Strongly recommend Imperial to anyone in the market for a vehicle. Buy a car, great experience, meal at the Mendon Diner to top it off! More

Best salesperson to ever sell me a car I just drove off the lot in my new Jeep and feel liked I gained a new friend in the process. Dennis Leoleis answered every question without hesitation I just drove off the lot in my new Jeep and feel liked I gained a new friend in the process. Dennis Leoleis answered every question without hesitation in a relaxed yet exciting way. He was genuinely happy for me ! He walked us through every step including safety, finances and features. He checked the paperwork carefully and had it all organized for us on our return.I highly recommend Dennis to help you the way he helped me! What a pro! More

happy with the service imperial ford dennis leoleis did all he could to get me the best price for f 350 diesel. and I think it was a good deal. dennis does a great job friendly, returns dennis leoleis did all he could to get me the best price for f 350 diesel. and I think it was a good deal. dennis does a great job friendly, returns all your calls. even after the sale he is there for any questions, problems. So if your going to imperal look for dennis you'll be glad you did. WJP. More