Imperial Ford

Great Sales and Service My husband and I have bought 4 cars through the salesman Jon Filleul. Jon was very knowledgeable, fair, and a pleasure to work with. We purchased th My husband and I have bought 4 cars through the salesman Jon Filleul. Jon was very knowledgeable, fair, and a pleasure to work with. We purchased the first two cars as Christmas gifts to one another and the third car was for our daughter. Jon knowing that I really had my eye on a Fusion...as soon as he found just what I was looking for he called and let me know it was in. We have had each of our cars serviced at Imperial as well and each visit has been a pleasure. There is no dealership I would want to deal with more than Imperial. More

Great Experience all around After looking for my first new car at many places, Dave Bertulli, Karyn Ingram, and Imperial Ford were the only people to truly care about my experien After looking for my first new car at many places, Dave Bertulli, Karyn Ingram, and Imperial Ford were the only people to truly care about my experience. Other places didn't take me seriously, or offered insulting trade-ins and selling prices. Imperial was different, and I would recommend Dave and Karyn to anyone looking to buy a new car. I'll be back soon in a few years to get another! More

great buying experience Everyaspect of our experience was excellent. Ali, our salesman, was attentive, on top of everything, and very professional and friendly, We will retu Everyaspect of our experience was excellent. Ali, our salesman, was attentive, on top of everything, and very professional and friendly, We will return for our next purchase, and recommend Ali to those we know. More

New lease Very good experience and great salesperson named Dennis Leoleis. I would go back to him again for his patience and expertise. I left a new and happy c Very good experience and great salesperson named Dennis Leoleis. I would go back to him again for his patience and expertise. I left a new and happy customer. More

Great Buying Experience & Great Car! I've bought 2 cars from Dennis Leoleis at Imperial Ford and am getting ready to purchase my third! Ford really does make a great car with all the bell I've bought 2 cars from Dennis Leoleis at Imperial Ford and am getting ready to purchase my third! Ford really does make a great car with all the bells and whistles you need at an affordable price. When you go, I highly recommend asking for Dennis. In my opinion there is no one better to buy a car from than him. His knowledge of the vehicles and years of sales experience made my time at the dealership a hassle free and stress free experience. I have referred all of my friends to him and they have all raved about their experience as well. He is truly the best salesperson I have ever met. And I love my car! More

Great Experience twice My husband and I purchased within 3 months of each other a car from Imperial Ford in Mendon. The first time we met with Dave Bertulli we were immedia My husband and I purchased within 3 months of each other a car from Imperial Ford in Mendon. The first time we met with Dave Bertulli we were immediately taken by the way he listened to my husband’s preferences. He informed us about the choices that were available and took us out to for a test drive. When it came down to make a decision he gave us privacy to go over the proposal and advocated for a favorable price. When it was time for me to purchase a vehicle we went again to Imperial Ford an found us fortunate to have Dave taking care of us a second time. Again he was inquiring about my wishes and showed us multiple vehicles, all with a quit yet interested demeanor. Dave goes out of his way to make sure all the details of the sale are covered on time, he is very professional, courteous,explanatory and answered all our questions with patience. We will certainly recommend Dave and Imperial Ford to our friends More

Dave Bertulli - Best Salesperson Ever! Thank you Dave Bertulli for a seamless car purchasing experience!!! I'd researched online and found what I wanted at Imperial Ford. I was greeted kind Thank you Dave Bertulli for a seamless car purchasing experience!!! I'd researched online and found what I wanted at Imperial Ford. I was greeted kindly by Dave. He was extremely professional and I felt no pressure at all to buy any car other than the one I wanted. Dave made sure I understood every step of the process and made sure I got the price I had seen online. I traded in a vehicle and he also ensured that I got the maximum trade in value as well! Dave made me feel empowered and confident with my decision which was important to me. I love my car! I'll go back to Dave at Imperial to buy my next car! More

Great Experience Purchased a new 2015 Ford Edge Sport from Justin Surtel. While it did take some going back and forth I ended up with exactly what I wanted for a new Purchased a new 2015 Ford Edge Sport from Justin Surtel. While it did take some going back and forth I ended up with exactly what I wanted for a new vehicle and trade-in value. Wish the business end of things could be expedited especially being 2015, should not take 2hrs to sign all the paper-work :( All in all a great experience and I enjoy driving the vehicle every day. Will definitely return for another vehicle purchase (used or new) and refer others. More

An awesome experience I recently purchased a Ford F 150,, I was happier with the selection they had then other dealers that I went to I work with cass leitao it was one of I recently purchased a Ford F 150,, I was happier with the selection they had then other dealers that I went to I work with cass leitao it was one of the best buying experience I have ever had. He was professional and courteous, I would strongly recommend this dealership to anyone looking to buy a truck or car More

Wonderful Experience Everything from the very first "Hello" of the salesman, to me driving out of there the same day with a new car was a joy. Ali was not pushy at all an Everything from the very first "Hello" of the salesman, to me driving out of there the same day with a new car was a joy. Ali was not pushy at all and quickly realized what type of car I wanted/could afford. The finance officer was kind and very expedient in find us the correct loan which would fit out budget, and then they took care of the registration of the car with minimal effort from me. In sum, I would definitely go back to Imperial as my experience was absolutely wonderful! More