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Imperial Ford

Mendon, MA

4.8
1,001 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a nine-brand automobile dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis, and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010
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8 Uxbridge Rd

Mendon, MA

01756

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Showing 1,001 reviews

February 15, 2024

Purchased our car 1 month ago. Immediately after purchase, a tire kept losing pressure. Took it back they pulled a nail from it, patched it up. Brought it home only to have it stil More

by CandS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Maaz and Nick
January 26, 2024

I just made my 5th vehicle purchase from Imperial Ford and the organization never ceases to amaze me. Haley Lescarbeau was my sales consultant. After a 10-minute consult of my ideal vehicle requirements, More

by jimslatts
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Roberto Ferraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

****Buyer Beware**** I made an appointment to view a car, the appointment meant nothing, the car wasn't ready and I waited 1 hour to test drive the car. Then I was told that the price they show on the i More

by avaleri510
Recommend Dealer
No
Employees Worked With
Dave Cross
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2024

Ali K. at Imperial Ford is the only person my husband and I will buy a vehicle from. He is knowledgeable, kind and will work with you to get the best deal p More

by Agross1105
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ali Kehail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santos Cruzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed M.
November 18, 2023

Kind of a hassle to get the car. Buying from out of state. Timing was tricky. More

by jenndim
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Recommend Dealer
No
Employees Worked With
Joe
October 23, 2023

We work for a non-profit organization and went to Imperial Ford for the first time to purchase 2 vehicles which was listed at a low price and miles. Once we got there, we were greeted by David Borat More

by sophie_pan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck Gjerde
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

I had come in on Saturday for my appointment. .Donny greeted me in the drive lane,took my information and proceeded to give my a grill coupon for lunch,which i thought was very nice.they had my se More

by ryanespo
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Donny Hanscom
June 28, 2023

What did this dealership provide me other than a vehicle — INCONVENIENCE. Stay away from this dealership. Do not finance with them, they add a markup to the interest rate. I have excellent credit, but yet w More

by davetex
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Audie Jacques
June 25, 2023

Imperial Ford is a Five Star rating for me. I am a repeat car buying and both times have been outstanding. My experience from the moment I walked through the door was white glove. What a great More

by xscuppyx
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dean Childs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Oden
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

I give this dealership a five-star review! ! Tom D'Andrea was my point of contact. I told him what I was looking for, my price range, and I drove away in a Ford Escape! I love my SUV!! My More

by claudia.balcewicz
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Sean LaBarge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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