Imperial Ford

Excellent Service I was driving home from a recent work trip and blew a tire out. Rick and his team were extremely helpful. He knew I was on a time crunch to get home, I was driving home from a recent work trip and blew a tire out. Rick and his team were extremely helpful. He knew I was on a time crunch to get home, and he helped me choose a tire and changed it quickly! More

Quick service My car kept dying and I had to jump it a couple of times in order to get it up to Ford. I was thinking I would be there forever because I didn’t have My car kept dying and I had to jump it a couple of times in order to get it up to Ford. I was thinking I would be there forever because I didn’t have an appointment. I left the car and arranged for a ride. I wasn’t home more than an hour, when Donny called to let me know that the car was done. Needless to say, I needed a new battery, but was very happy with the ease of getting a diagnosis and the speed at which the car was fixed. Thank you to Donny for the prompt and courteous service. More

NO PRESSURE NO PRESSURE For my wife, I purchased a Ford EDGE 2015 loaded model from Imperial Ford with the help of Dean Childs, Sales; and Lou Carvalho, Sales Manager. They a For my wife, I purchased a Ford EDGE 2015 loaded model from Imperial Ford with the help of Dean Childs, Sales; and Lou Carvalho, Sales Manager. They allowed me to take the vehicle home, show it to my wife and then bring it back. Upon my return to the dealership, I told them we really liked the car but the price was not in our budget. Lou said, "Let me see what I can do for you!" Currently we had been paying $350 per month on the vehicle we were trading in. Lou and Dean offered me a monthly payment (INCLUDING a non-deductible 9 year/150000 mile warrantee) under $400!!! It was a no brainer. This is the second vehicle I have purchased from this dealership. In 2014 I was able to design my own Ford Mustang Convertible of which I drove away on my 65 birthday blasting my Beach Boys tunes as I drove home. If you are lookin' for a Ford, go H E R E!!! More

Service I've had many experiences with different dealers, but Imperial Ford is by far the best. Donny goes above and beyond. I've had a lot of repairs done to I've had many experiences with different dealers, but Imperial Ford is by far the best. Donny goes above and beyond. I've had a lot of repairs done to my car, from brakes, to tie rods, and when my car is being serviced at Ford, Donny makes sure that I am receiving the best deals. I love how I get a coupon for a free car wash with my service. The little things make a difference, when deciding where to bring my car for service. I haven't had a bad experience yet. Will keep coming back. I would recommend asking for Donny! More

Good Service Santos Cruzado and Dave Bertulli provided excellent customer service. Both sales reps were patient, prompt, and professional. Though I do wish my new Santos Cruzado and Dave Bertulli provided excellent customer service. Both sales reps were patient, prompt, and professional. Though I do wish my new truck came with floor mats, I'm still highly satisfied with the deal I received on my F250. Therefore, I highly recommend this dealership to anyone who simultaneously wants a good experience and a great deal on a new vehicle. More

Great Service Great service! All work done was spelled out in a completely clear way by Donny and he even arranged for a rental car for me. He kept me updated every Great service! All work done was spelled out in a completely clear way by Donny and he even arranged for a rental car for me. He kept me updated every step of the way. I always feel comfortable bringing my car here for service. Thanks! More

Service Yet another great service performed by Rick and the Ford service team. Thanks again much appreciated. They always make you feel like part of the impe Yet another great service performed by Rick and the Ford service team. Thanks again much appreciated. They always make you feel like part of the imperial family More

Excellent service Once again I had a first AM appointment for routine service on my way to work and once again the experience was excellent. I was greeted immediately w Once again I had a first AM appointment for routine service on my way to work and once again the experience was excellent. I was greeted immediately with no delay, my vehicle was taken in and serviced in a very timely manner while I was able to work from their waiting area. I was called to the desk where I was checked out and on my way. More

One of the best experiences I have been purchasing vehicles at Imperial since 1994 but this was the first time at the Ford store. I will definitely be returning. Working with T I have been purchasing vehicles at Imperial since 1994 but this was the first time at the Ford store. I will definitely be returning. Working with Tom in sales and Kim in finance was like working with old friends. Everyone in the dealership was friendly and helpful, no pressure or pushiness and could answer all of my questions. Kim took the extra time to find a better interest rate then I would have gotten from my own credit union More

They know Trucks!! Darren and Bob were great to work with, excellent knowledge and excellent service! They took the time to walk me through different options and found Darren and Bob were great to work with, excellent knowledge and excellent service! They took the time to walk me through different options and found the right truck for my needs and wants. More