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Imperial Ford

Mendon, MA

4.8
1,001 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a nine-brand automobile dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis, and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010
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8 Uxbridge Rd

Mendon, MA

01756

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Showing 1,001 reviews

September 04, 2019

Excellent Experience I went to Imperial Ford to look at a car with no expectation of purchasing anything. I spoke with Chris Meehan and he was up front and honest with us More

by Pdep15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kerr, Chris Meehan
September 01, 2019

Great Service My fusion was scheduled to be serviced for a recall, I had asked that they review another issue while my car was there. Rick kept great communication More

by JR42019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Borrelli
August 29, 2019

Great Dealership/Great Prices I had a great experience beginning with the Marc Foley who handled my first call after I found a vehicle I was interested online to working with the s More

by kabagdis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karim, Marc Foley, Chris Meehan
August 26, 2019

Thank you! Very friendly and personable salesman, Tom, who treated me like his own daughter and helped me find my perfect fit car, a Ford-certified pre-owned whi More

by Robin123!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Gjerde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom
August 26, 2019

Thank you Dean! I found myself needing a new car. Once again I went back to Imperial to see Dean Childs. I went there thinking I wanted a Ford Explorer but ended up More

by marywalshrichard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Childs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Gjerde
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2019

Very friendly salesman Everyone there was very helpful. From my salesman Ali Kehail to the finance man Joe Trocha. I had a certain price that I could pay and they managed to More

by Karen1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Kehail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Gjerde
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2019

Michael was considerate and got the car I needed. I have disability issues and Michael took the time to help me out. Thanks Mike! I am short winded and do not have more to say, other, that I was very More

by Clancy,Kathleen721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Potenza
August 16, 2019

Happy with service Had some work done on my car and was very happy with the service. Don Hanscom, broke everything down for me and answered every question that I had, an More

by Georgie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Hanscom
August 11, 2019

Walk through the Park From the moment I stepped into the showroom to the moment I stepped into my new car, it was a positive experience. My salesman, Dean Childs was very k More

by Happy Cruising, Route 146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Childs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2019

Great Service with No Pressure Had a great experience at Imperial Ford. Chris Meehan was a wonderful person to work with being very professional and friendly. I recommend asking for More

by smitty55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Meehan
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