Imperial Ford
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,001 reviews
Excellent Experience I went to Imperial Ford to look at a car with no expectation of purchasing anything. I spoke with Chris Meehan and he was up front and honest with us I went to Imperial Ford to look at a car with no expectation of purchasing anything. I spoke with Chris Meehan and he was up front and honest with us about all of the cars, and took his time to show us every vehicle that the dealership had to offer within the budget that we gave, and did not try to up sell us a car that was out of our budget. Working with Chris, as well as David Kerr made this process easy for us and we were able to walk in and buy a car the same day and get a price that we wanted. I would recommend Imperial to anyone looking to buy a new car. More
Great Service My fusion was scheduled to be serviced for a recall, I had asked that they review another issue while my car was there. Rick kept great communication My fusion was scheduled to be serviced for a recall, I had asked that they review another issue while my car was there. Rick kept great communication with me while my car was being serviced. I appreciated his kindness and his willingness to review my concerns. Thank you for all your help. Jenn More
Great Dealership/Great Prices I had a great experience beginning with the Marc Foley who handled my first call after I found a vehicle I was interested online to working with the s I had a great experience beginning with the Marc Foley who handled my first call after I found a vehicle I was interested online to working with the sale representative Chris Meehan. I was treated respectfully, had all of my questions answered. Chris stayed in touch with me after my initial visit at the dealership, researched other options not at the dealership and treated me more than fair once I decided on a vehicle. He went above and beyond in may respects, including follow-up phone calls after I bought the vehicle to answer questions about the car. More
Thank you! Very friendly and personable salesman, Tom, who treated me like his own daughter and helped me find my perfect fit car, a Ford-certified pre-owned whi Very friendly and personable salesman, Tom, who treated me like his own daughter and helped me find my perfect fit car, a Ford-certified pre-owned white Escape! I highly recommend choosing Imperial Ford when you are ready to go car shopping! More
Thank you Dean! I found myself needing a new car. Once again I went back to Imperial to see Dean Childs. I went there thinking I wanted a Ford Explorer but ended up I found myself needing a new car. Once again I went back to Imperial to see Dean Childs. I went there thinking I wanted a Ford Explorer but ended up with a Ford Flex. Dean found me the right car for my needs. Best part it’s all wheel drive. Dean takes care of his customers and wants the experience to be pleasurable. It was! I took my new car for a test drive and fell in love. He took time to go over all the bells and whistles of my new car. Once I found the right car the rest of the process was smooth and seamless! If you’re in the market for a new or used vehicle go see Dean and tell him Mary sent you!!! More
Very friendly salesman Everyone there was very helpful. From my salesman Ali Kehail to the finance man Joe Trocha. I had a certain price that I could pay and they managed to Everyone there was very helpful. From my salesman Ali Kehail to the finance man Joe Trocha. I had a certain price that I could pay and they managed to get me my car for that price. I would most definately recommend them both again to anyone that I know that is looking for a car. I love my car and this is my second car that I have bought from Imperial and I am sure that I will be buying many more there. More
Michael was considerate and got the car I needed. I have disability issues and Michael took the time to help me out. Thanks Mike! I am short winded and do not have more to say, other, that I was very I have disability issues and Michael took the time to help me out. Thanks Mike! I am short winded and do not have more to say, other, that I was very satisfied with the dealership. More
Happy with service Had some work done on my car and was very happy with the service. Don Hanscom, broke everything down for me and answered every question that I had, an Had some work done on my car and was very happy with the service. Don Hanscom, broke everything down for me and answered every question that I had, and the work was done sooner than expected. Don was very friendly and helpful. I would recommend talking with him if you need work done to your car. More
Walk through the Park From the moment I stepped into the showroom to the moment I stepped into my new car, it was a positive experience. My salesman, Dean Childs was very k From the moment I stepped into the showroom to the moment I stepped into my new car, it was a positive experience. My salesman, Dean Childs was very knowledgeable and helpful. He made the experience easy and enjoyable. More
Great Service with No Pressure Had a great experience at Imperial Ford. Chris Meehan was a wonderful person to work with being very professional and friendly. I recommend asking for Had a great experience at Imperial Ford. Chris Meehan was a wonderful person to work with being very professional and friendly. I recommend asking for him if you need a salesman who is quick, easy to work with, and able to tell you the ins and outs of every car on the lot. I felt like there was little to no pressure while I was there. It is an overall friendly environment that makes you feel comfortable. The staff is very knowledgeable and with a wide variety of new and used vehicles you have options. I highly recommend going and checking it out. More