Imperial Ford

Outstanding customer service and an overall good experience. Got exactly what I was looking for in a short amount of time. Would definitely recommend to a friend. experience. Got exactly what I was looking for in a short amount of time. Would definitely recommend to a friend. More

service I came into the service department for a state inspection and an oil change. The service man Don came to me and said my car will not pass without a l I came into the service department for a state inspection and an oil change. The service man Don came to me and said my car will not pass without a left rear directional bulb,they replaced it and got my sticker.. Great service from Don and the entire service dept./ Thank you. More

Satisfied customer I had gone way over the recommended mileage for an oil change and needed to get one as soon as possible. I called Imperial Ford to see if they could f I had gone way over the recommended mileage for an oil change and needed to get one as soon as possible. I called Imperial Ford to see if they could fit me in before I had to leave from work. I talked to Donny, who was super friendly, and he told me to bring it in and he would try his best fit me in. Donny made sure to keep me updated on the time so I wouldn’t be late for work and I was in and out of there in less than an hour. Great time considering I was a walk in. I want to thank Donny for being so courteous and efficient. I would highly recommended Imperial Ford and talking to Donny for all of your car service needs. Georgie. More

When my beloved new Fusion was totaled, I immediately knew that I simply had to purchase my new one again from Imperial, given how phenomenal their service had been as I bought my 2 previous cars there. knew that I simply had to purchase my new one again from Imperial, given how phenomenal their service had been as I bought my 2 previous cars there. I simply cannot express sufficiently how extraordinarily helpful & kind Chris Meehan treated me (again.) I admittedly have exacting standards regarding customer service, & once again, Chris far exceeded those expectations, despite multiple needs & an expedited sale. Mike Kind, also was again quite accommodating & helpful. Imperial clearly is so much more than a business. Everyone always treats customers with patience, flexibility, & (unprecedented in my experience at other dealerships, ) with employees such as Chris, this zero pressure dealership has heart- & now a lifelong customer. More

Rear brakes, oil, tire rotation Great experience!!! The staff in the service depart was extremely polite and very informative. The service time wait was reasonable and they provide Great experience!!! The staff in the service depart was extremely polite and very informative. The service time wait was reasonable and they provided me with free wi-fi and a comfortable place to sit and catch up on work and personal stuff while I had a a nice, hot coffee (complimentary). The work done on my vehicle was done right and the price was much more reasonable than the last place I went for service. I don't think I will go anywhere else for anything done to my truck! More

I have serviced my vehicles at Imperial Ford for years and always received excellent service. Service advisor Daniel Phoenix provided prompt service on my most recent visit. and always received excellent service. Service advisor Daniel Phoenix provided prompt service on my most recent visit. More

Joe is the best! Highly recommended him to anyone looking for a new or used car! I don't want to make this sound cheesy, but to be completely honest, he'll make the experience fun and help you get in the rig for a new or used car! I don't want to make this sound cheesy, but to be completely honest, he'll make the experience fun and help you get in the right car and make it work for you. More

Great dealership!!! From start to finish this was the best truck purchase I've ever had. I had been thinking of getting a new plow truck for about three years but every t From start to finish this was the best truck purchase I've ever had. I had been thinking of getting a new plow truck for about three years but every time I'd look into it with my local dealers I could never get the deal that sealed the purchase. This changed when someone recommended I contact Imperial Ford. I had already went back and forth a couple times with my local dealers so I knew what they were offering. At Imperial I talked to the internet sales manager, the sales managers and worked with Tony Del Prete and they put me in my dream truck for a much better deal than I was getting anywhere else. They even got me a much better price on the plow I wanted and had it installed before delivery. BTW, I talked to their plow installer too and he was also top notch! Top quality sales team and all around great experience. They are well worth going to and I would highly recommend!!! More

Pleased with Salesman I recently worked with Chris in regards to the 2019 Ford I purchased. He is friendly, helpful and very comfortable to talk to. He is there on Sunday I recently worked with Chris in regards to the 2019 Ford I purchased. He is friendly, helpful and very comfortable to talk to. He is there on Sunday which is the only day I have to do personal business. I would not hesitate to recommend Chris Meehan to anyone. More

Only service dept I'll go to I got 2 flat tires, called Imperial Ford Service dept, spoke to Justin and Donny. Donny ordered my tires right away. Dropped the car off that night an I got 2 flat tires, called Imperial Ford Service dept, spoke to Justin and Donny. Donny ordered my tires right away. Dropped the car off that night and it was done the next day, which is great considering the short notice. Donny and Justin kept me informed throughout the day which is most important to me. Can't recommend this service dept enough, they really bailed me out of a tough situation, in fact my truck is going on for brakes and a triple deal oil change service today. More