Imperial Ford
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,001 reviews
Great experience! Purchased a used vehicle with no hassle. Dean was great to work with and the service shop did a great job with the vehicle.Thank you, Dean! Purchased a used vehicle with no hassle. Dean was great to work with and the service shop did a great job with the vehicle.Thank you, Dean! More
My experience couldn’t have gone any better. I trust drove an explorer and made a decision to buy it that day. Employer provided me the information I was looking for without pressuring me to make a hast drove an explorer and made a decision to buy it that day. Employer provided me the information I was looking for without pressuring me to make a hasty decision. I trust the folks at imperial and will definitely go to them for my future vehicles. Thank you Ali! More
I recently bought a Ford Edge. With the car I just purchased, I have owned 5 cars from Imperial Ford. The purchase of my Ford Edge was very smooth. Dean Childs was very helpful and professional. The s purchased, I have owned 5 cars from Imperial Ford. The purchase of my Ford Edge was very smooth. Dean Childs was very helpful and professional. The sales manager and Dean made sure we liked the car before buying it. They allowed us to take the car overnight. I highly recommend this dealership and I am sure when it comes time to purchase another car I will be back at Imperial. More
My husband and I were in the market for a low mileage used car. After researching online for 2 weeks we found something that had all the appointments that I was looking for. We made the trip to Mendon used car. After researching online for 2 weeks we found something that had all the appointments that I was looking for. We made the trip to Mendon and were greeted by a very friendly and knowledgeable staff. The sales rep. (Paul Conti) was a pleasure to work with. I drove the car and was immediately comfortable. It was everything, plus and was ready to make the deal. We got the paperwork completed without any type of pressure. Went back the next day and picked up my car!! I am very happy and recommend Imperial highly. More
Assisted in what I was looking for Alexander Lapierre was very helpful found truck I was looking for no hassle saved me money and gave me a good price on my trade in. I would recommend Alexander Lapierre was very helpful found truck I was looking for no hassle saved me money and gave me a good price on my trade in. I would recommend Imperial dealership to anyone looking for a vehicle. More
Ed Kelly helped my wife purchase a Ford Explorer and could not have been more helpful. Straight forward and genuine throughout the whole process. We will never go to anyone else. could not have been more helpful. Straight forward and genuine throughout the whole process. We will never go to anyone else. More
Had a great experience with Chris Meehan at Imperial Ford. He drove me all around multiple dealerships until I found the right car for me and didn't pressure me into cars that weren't right for me. High Ford. He drove me all around multiple dealerships until I found the right car for me and didn't pressure me into cars that weren't right for me. Highly recommend! More
Best service department anywhere! Called service department late afternoon, was surprised to be told I could be taken the next day. Upon arrival, Don Hanscom met me at my vehicle, bef Called service department late afternoon, was surprised to be told I could be taken the next day. Upon arrival, Don Hanscom met me at my vehicle, before I could even get out. Verified my contact info, made good recommendations for what service would be done on my Expedition. Called me with an update mid morning, called with some other issues and estimate on when service would be done. Don reviewed the work performed with me when I came to get it. This is the best service department that I've ever experienced. Don Hanscom is an excellent service advisor and gives you the confidence that their Ford will be well cared for quickly and expertly. His level of communication is excellent. I recommend Don Hanscom at Imperial Ford and Imperial Cars to everyone I know. More
Tony Del Prete and sales manager Adam five stars! I found myself in a very unique situation on a Tuesday night about 6pm. I was suddenly in the market for a new Ford Ranger. Met with Tony Del Prete, w I found myself in a very unique situation on a Tuesday night about 6pm. I was suddenly in the market for a new Ford Ranger. Met with Tony Del Prete, who spent the next 3 plus hours finding me the right vehicle. Sales manager Adam was also very helpful and by 6pm Thursday I was out the door driving it home. I highly recommend Tony, Adam and the crew at Imperial Ford, I could not be any happier . More
Sales and Service Awesome!! I have bought 1 used and now my 3rd brand new vehicle from Imperial cars. Every instance has been great. No pressure what so ever. I have literally wa I have bought 1 used and now my 3rd brand new vehicle from Imperial cars. Every instance has been great. No pressure what so ever. I have literally walked into this dealership and drove home in the car I just bought in a matter of a few hours. I also use their Ford service and I rate them a 5 as well. I mean I can get an oil change and a 100 point inspection for 40 bucks and also get a free car wash. More