Imperial Ford

Dean was very informative about the Ford we purchased. He was very friendly and patient during our entire interaction. He was personable too. I would highly recommend Dean to anyone that was looking to buy a was very friendly and patient during our entire interaction. He was personable too. I would highly recommend Dean to anyone that was looking to buy a ford. Mike the manager was excellent and made the buying experience great. Joe from finance made the loan process easy. More

I will never again buy a car from another dealership. I found my home with Imperial and they are bar none. Ed Kelly took care of me beyond expectation and I never felt like “just a sale”. The entire staff found my home with Imperial and they are bar none. Ed Kelly took care of me beyond expectation and I never felt like “just a sale”. The entire staff was polite and helpful and I was blown away with the customer service they provided. I never felt like I was being sold on something. I promise you that you will be glad you read this review and listened to me when you get there. Not to mention the dealership and car options are incredible. My new Explorer ST isn’t so bad either... More

Bought a Ford Escape and love it!! Got online to Imperial Ford website, interested in some ford escapes. Talked to Christopher online and I made an appointment for the next day to test Got online to Imperial Ford website, interested in some ford escapes. Talked to Christopher online and I made an appointment for the next day to test drive some escapes, Christopher was great to talk with and was very friendly. Got to dealership the next morning, was told by Christopher to ask for Mike or Bob. Asked the counter person for Mike or Bob and that I had a 9am appointment. I have to say, the guy said "give me a minute to finish with the guy", he was another salesperson. So my husband and I waited......, then Paul Conti came over and was extremely friendly and ready to go... No Paul' fault, but everything I told Christopher the day before was not communicated to the sales team at Imperial. So I started all over again. Paul was very helpful and friendly. The financing was great too, Brenden is very friendly also. We spent 6 hours at the dealership, test driving and went home and had lunch too. I did have to wait for a week to get my registration and sticker? and waited almost an hour to get the code for my new escape?... But over all, everyone, including Morgan, was super friendly and I would recommend Imperial Ford to people. More

Just picked up my Ford F150 and could not be any happier! Paul and Brandon took such great care of us. Walked us through every step of the way. We paid the lowest possible price after comparing many other de Paul and Brandon took such great care of us. Walked us through every step of the way. We paid the lowest possible price after comparing many other dealerships. I highly recommend Paul in sales and Brandon in the finance dept for your next vehicle purchase. Imperial Ford had exactly what we were looking for in a new truck! This is our 4th vehicle at Imperial! More

When we first entered imperial we had just come in for service and had been looking around. We met Morgan and she was in no way pushy and showed us around to the new 2020 Ford Escapes. We test drove one t service and had been looking around. We met Morgan and she was in no way pushy and showed us around to the new 2020 Ford Escapes. We test drove one that day but decided to think about it. Over the next couple days we decided to buy the vehicle we test drove so we made an appointment with Morgan and the buying process was great and we even took the car home the same day! We appreciate such quality business. More

Mike Potenza was a great salesman to work with. He is knowledgeable and accommodating. I would recommend my friends to buy from him, I would like to work with him again. knowledgeable and accommodating. I would recommend my friends to buy from him, I would like to work with him again. More

The sales man Ali kehail was very good going over everything about vehicle I was interested in purchasing.Answer all my questions.Imperial cars will always give you the best deal they can. everything about vehicle I was interested in purchasing.Answer all my questions.Imperial cars will always give you the best deal they can. More

LOVED my experience with Tom. He made my first time buying a car a time I wont forget conversation was easy and he was NOT pushy at all highly reccomend buying a car a time I wont forget conversation was easy and he was NOT pushy at all highly reccomend More

Having purchased numerous vehicles over many years I had come to believe that one dealership is like any other. Well, this old guy was wrong. Imperial Ford and Ed Kelly in particular, has shown me exactly come to believe that one dealership is like any other. Well, this old guy was wrong. Imperial Ford and Ed Kelly in particular, has shown me exactly what a first class dealership is all about. In one location, I was able to see, drive and compare 4 different manufacturers’ trucks without having to drive all over the state,, quite a time saver. Once I made my decision, Ed and the team at Imperial made the process quick and easy. Ed was a pleasure to work with, friendly, personable, knowledgeable and willing to go the extra mile to ensure a satisfied customer. Oh, have I mentioned that the dealership is beautiful with an eclectic and nostalgic eye in decorating? Just to see the music and auto memorabilia is worth a visit. I also got a chance to look through the window into the service area/bays, and was very impressed with how clean and organized the entire service area was. I cannot recommend more highly Ed Kelly and the team at Imperial! More

Tom is by far the best sales person i have ever worked with. He made us feel welcomed andcomfortable. Did not come across as pushy and listened to what we wanted. I recommend anyone who is shopping the ma with. He made us feel welcomed andcomfortable. Did not come across as pushy and listened to what we wanted. I recommend anyone who is shopping the market to go see Tom! Thank you for making my daughters 1st car buying experience a great one!! More