Imperial Ford

Wonderful and honest experience buying my 2nd Ford Edge. The pricing was fair to both of us right away. There wasn’t a need to go back and forth. I had been looking around for months and researching differe The pricing was fair to both of us right away. There wasn’t a need to go back and forth. I had been looking around for months and researching different makes/models. Visited 3 dealerships and walked out of them all. I bought a CPO Ford Edge 50 min away instead of 3 miles to the Ford dealership in New Bedford because of the treatment and fairness. Thanks Tom D, and Joe from finance (whom wasn’t pushy but def funny). More

Very Friendly and knowledgeable about products. Definitely will be back and will send others. Its nice to find a good local Ford dealership. Definitely 5 star. Definitely will be back and will send others. Its nice to find a good local Ford dealership. Definitely 5 star. More

Ali kehail our salesman was excellent, .Ali was wonderful to work with, couldn’t have been more helpful. Easy Buying Experience great staff. we will come back again. to work with, couldn’t have been more helpful. Easy Buying Experience great staff. we will come back again. More

I had been looking for quite a while for a new vehicle, and we decided to check what Imperial had on site. I quickly found a car that I love. The salesman Ali Kehail was helpful and very friendly. We ha and we decided to check what Imperial had on site. I quickly found a car that I love. The salesman Ali Kehail was helpful and very friendly. We had to make changes to the purchase contract on the day after the purchase, and they were very accommodating. More

After a year looking for a specific truck, I went to Imperial Ford due to their huge selection online. I was looking for another truck, but the salesman showed me a truck that I feel in love with. The Imperial Ford due to their huge selection online. I was looking for another truck, but the salesman showed me a truck that I feel in love with. The salesman wasn't pushy, he was very fair with me and my budget. The building is so cool, the owner is a huge music fan and has a ton of cool nostalgia items all around it. I dread buying new vehicles but all around this was a good experience, I will be back for my next fleet vehicle for my company. Paul Conti was my salesman, a really great guy, extremely helpful! Thank you, Imperial Ford More

Tony Delprete provided great customer service. Was always available to answer any question we may have on the truck we purchased and returned calls in a timely matter. I would recommend purchasing a vehicle available to answer any question we may have on the truck we purchased and returned calls in a timely matter. I would recommend purchasing a vehicle from Imperial Ford and to work with Tony as your sales rep. More

Thanks for great service!I’d like to give kudos to Tony Thanks for great service! I’d like to give kudos to Tony Del Prete for providing an outstanding service and delivering a great value to me as a cus Thanks for great service! I’d like to give kudos to Tony Del Prete for providing an outstanding service and delivering a great value to me as a customer. I stopped by today to do a test drive on a new vehicle (Expedition). Tony took great care of showing the vehicle to me, he provided excellent information about vehicle features and options, both interior and exterior and demonstrated functionality of multiple systems. During the test drive Tony went over some additional driving related vehicle capabilities (like ability to switch from 2 to 4-wheel drive mode on the fly, assisted parking and similar) and answered the questions I have with patience and smile (which I could feel behind the mask – Covid protocol). During subsequent pricing negotiations Tony was amendable to my suggestions and assisted with my exploration of financing options, dealer-provided incentives and additional line items on the purchase. He was not pushy, demanding or unreasonable at all – it was a pleasure dealing with him even for what sometime could be a challenging pricing discussion. Additional shout out to Sales Manager Bob Champagne – he was willing to negotiate and compromise on some aspects of the deal that were important to me. Thanks Bob, I greatly appreciate your assistance to arrive at a result I was very comfortable with! Finance manager Bob Pierce did an excellent job in explaining various additional coverage options to me and weighting pros and cons of each one in a balanced manner – again, no pressure whatsoever! A great person to deal with, and it was really easy to sign everything once we dialed in all the details of my purchase. Overall, I am very happy with this dealership – I never bought from them before (they are not that close to where I live), I visited because 1) they had vehicle with features I wanted in stock, 2) they had great reviews here, and 3) everyone I interacted with was very pleasant to deal with. I highly recommend Imperial Ford for your purchase of a new vehicle based on outstanding service I received here today. (Cannot share experience buying a used vehicle since it was not applicable to me). More

Excellent Service and Follow Up Had a wonderful experience with Tony DelPrete buying a Ford Fusion for my daughter. Tony went out of his way to find what we wanted and was extremely Had a wonderful experience with Tony DelPrete buying a Ford Fusion for my daughter. Tony went out of his way to find what we wanted and was extremely patient as we drove multiple cars (on a very hot day). He even arranged for us to do an extended test drive and take it home before buying so my husband could have a look when he got home from work. He sat with my daughter at pickup and went through all the features. I would highly recommend Tony if you your are looking for a Ford. Also, a shout out to Bob Pierce who handled our financing. Very knowledgeable and did not push unwanted add ons. Wonderful experience with him. More

Great buying experience Mike listened to what I wanted and delivered. Didn't waste time showing me his thoughts but picked out cars based on what I said. Pandemic makes sho Mike listened to what I wanted and delivered. Didn't waste time showing me his thoughts but picked out cars based on what I said. Pandemic makes shopping for a car a little different but despite that it was one of my better car shopping experiences. Usually you grit your teeth and prepare yourself for the ordeal but this was pretty pain less. Kudos to Mike, More

top level great, clean, down to earth sales people, customer always comes first! There are lot of cars/suv's to choose from. Very helpful place to be for any great, clean, down to earth sales people, customer always comes first! There are lot of cars/suv's to choose from. Very helpful place to be for any vehicle you want. More