Imperial Ford

I brought my car in to be serviced and was greeted by Donald. He was friendly, knowledgeable and didn’t try to sell services to me that I didn’t really need. He gave me a quote and it actually ended up b Donald. He was friendly, knowledgeable and didn’t try to sell services to me that I didn’t really need. He gave me a quote and it actually ended up being less. I appreciated Donald giving me a realistic time that my car would be done. More

My wife and I were recently in the market for a late model Ford Expedition. Imperial Ford had several available along with new models as well. We scheduled an appointment, showed up and were able to model Ford Expedition. Imperial Ford had several available along with new models as well. We scheduled an appointment, showed up and were able to test drive for as long as we wished. Morgan, Joe and Mike were very cooperative and clear on every step of the purchase. We received a fair trade value and purchased the vehicle we wanted with only 2 trips. Furthermore, the Ford Store Lobby is impressive in it's own right with the Rock and Roll theme and modern lounge/waiting area. It's worth going just to see the show room, even if not in the Market for a new or used car. The bottom line is that we were ready to buy, they were ready to sell and they made it easy for me to be happy. You can't go wrong by at least giving them a chance to earn your business. More

I had to bring my 2020 Ford Edge in for an oil change and all I can say is I love this Dealer and their service department! I had Chris Whitner preform my oil change and he went above and beyond that for me. all I can say is I love this Dealer and their service department! I had Chris Whitner preform my oil change and he went above and beyond that for me. He took time to talk to me about updates to my cars system and answered all my questions. He was very professional and I felt at ease. I highly recommend him and the service department at Imperial Ford to anyone looking for a great experience. More

It was my good fortune to meet up with Ali Kehail. I explained what I needed, and he showed me the different models and features without any pressure. We did a test run, then he told me of the certain d explained what I needed, and he showed me the different models and features without any pressure. We did a test run, then he told me of the certain discounts that were applicable. We came to an agreeable price and, just like that, I bought a Christmas gift for the wife. Fine job to Ali and Imperial Ford, thank you. More

JP was great to work with. He worked hard to earn our business and get us the best deal possible. Understood what we were looking for with no hard pressure sales. Was honest with us with no pressure sale business and get us the best deal possible. Understood what we were looking for with no hard pressure sales. Was honest with us with no pressure sales tactic's. More

I recently purchased a new F-150 at Imperial Ford and was very happy with my experience. I worked with Lynda and Mike D. Both were a pleasure to work. Lynda was a great communicator throughout the entire very happy with my experience. I worked with Lynda and Mike D. Both were a pleasure to work. Lynda was a great communicator throughout the entire buying process. She sent me a video of the truck via text message before my arrival to the dealership which I thought was a really nice touch. She was very personable and up front. When I picked up the truck she took her time and walked through all the features with me. She also shipped me my new plates so I did not have to drive all the way back to the dealership! Awesome overall buying experience. More

Happy New Year to Imperial Motors, especially Ed Kelly. Ed sold me a car a few years ago and this car has been awesome. Every year Ed makes sure it has its annual maintenance and is always there if I have Ed sold me a car a few years ago and this car has been awesome. Every year Ed makes sure it has its annual maintenance and is always there if I have any questions or concerns. Thank you Ed and Imperial for your amazing service before and after the sale. I'm looking forward to doing business with you again, as my family needs are changing. I hope you all have a great 2021. More

I worked with Tony DelPrete who was excellent, professional and friendly at the same time. I was looking at used F150s and having had a recent snow storm causing vehicles to understandably be mov professional and friendly at the same time. I was looking at used F150s and having had a recent snow storm causing vehicles to understandably be moved around, Tony took the time time find the vehicles I was interested in as they had been moved to the far lot (from Ford). There was no pressure and I never felt forced to make any decisions, it was a great experience! More

It was a pleasure working with Tom to purchase my first vehicle. I was pleasantly surprised at how quick easy and efficient everything was. THANKS vehicle. I was pleasantly surprised at how quick easy and efficient everything was. THANKS More

I recently purchased a 2020 F-150 King Ranch pick-up truck. This is a fantastic vehicle. What made the purchase even better was how it was handled at this dealership. My sales person, Lynda Glassey, wa truck. This is a fantastic vehicle. What made the purchase even better was how it was handled at this dealership. My sales person, Lynda Glassey, was very courteous, organized and really helped me in the decision process. I had three visits / meetings with Lynda leading up to my purchase. She was very patient, showed me several vehicles and even went so far as to line a couple up side by side to facilitate a decision. She worked with management to get me a good trade-in and some other accommodations; which resulted in my feeling like the purchase was a win-win for me and the dealership. I am confident in this dealership, they are easy to work with. I will bring my vehicles here for service moving forward. The experience went a long way to gaining my loyalty. More