Back

Imperial Ford

Mendon, MA

4.8
1,001 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a nine-brand automobile dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis, and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010
Contact Dealership

8 Uxbridge Rd

Mendon, MA

01756

Directions

By Type

Showing 1,001 reviews

April 30, 2021

Morgan was knowledgeable and very easy to work with. She went above and beyond, keeping my EZPass from my trade-in safe until I was able to come back for it. Extremely communicative and an all around nice p More

by Stephcarvalho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

Tony was courteous, friendly, honest and accurate. He guided me through the process of purchasing a used car seamlessly. The whole experience was easy and stress free. More

by Chip101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckenna O'brian
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

Tony was very helpful in helping me schedule a test drive and walking me through the process. Helped me learn about the warranty coverages and features. Straightforward and honest. More

by lcglavin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckenna O'brian
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

As soon as I walked in I was greeted by Haley Lescarbeau sales consultant she was very friendly and knowledgeable she made our used truck purchase so convenient . Everyone I encountered at Imperial Ford Mi More

by Bwhite67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Oden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Lescarbeau , Michael DiMella
April 29, 2021

I have been going to Imperial Ford for service for several years but recently bought my first used vehicle there. They made the process very easy, and Mike and Bob were very straightforward to work wi More

by EFoellmer
Recommend Dealer
Yes
Employees Worked With
Dave Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Oden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Potenza
April 29, 2021

Great Experience, Brian was very helpful and friendly. I will be back in the future and will certainly recommend others to check out the dealership. Great Music Memorabilia! More

by christian.kalil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Gjerde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian O'Malley
April 29, 2021

I have purchased 6 vehicles with help from Ali. Both of my daughters recently bought their news cars with Ali’s help. He is attentive and knowledgeable and makes the car buying process easy! I wouldn’t buy More

by Jes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Kehail
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Great experience Ali was very helpful and he was able to Great experience Ali was very helpful and he was able to guide us to the right purchasing decision. It was a great experience.and we certainly will More

by Ac_Upton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Kehail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santos Cruzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael DiMella
April 27, 2021

Ali is the salesman was very helpful.Straight forward negotiations and friendly.The car was ready as scheduled for pick up.I recommend them to my friends More

by J.s Worcester
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Kehail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santos Cruzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael DiMella
April 27, 2021

Their sales team are amazing. A big shout out to Dean Childs for going above beyond for us so we can drive home our new Ford Ranger. Also a big shout out to Joe Trocha. You guys rock! More

by Rita1276
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Childs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Gjerde
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
33
...