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Imperial Ford

Mendon, MA

4.8
1,001 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a nine-brand automobile dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis, and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010
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8 Uxbridge Rd

Mendon, MA

01756

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Showing 1,001 reviews

May 20, 2021

Bought a 2018 Ford Escape. Paul Conti helped seal the deal and went above and beyond when we picked the vehicle up. Bob in Finance was also very helpful. More

by Fordfamily3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Oden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Mulroney
May 18, 2021

Where has Lynda been all my driving life?! She made my son feel incredibly special during his first car purchase. Imperial has such a great selection and she helped us find the perfect fit for him. I too More

by a_cal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynda Glassey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

Lynda was soooooo great to work with!!! I ordered my new bronco sport through her snd I am thrilled!! Since it was such a new model, I felt that Lynda was soooo great at knowing the model inside and out by More

by Mdprlich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Gjerde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynda Glassey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021

I recently purchased a 2021 Bronco Sport from Imperial Ford. Lynda was my sales rep and was very helpful and friendly throughout the buying process. She was also very knowledgeable about the Bronco Sport. More

by Shane
Recommend Dealer
Yes
Employees Worked With
Lynda Glassey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021

Great, non stressful experience working with everyone at Imperial Ford. Thanks to Brian O’Malley - friendly and knowledgeable. I highly recommend Brian and the team. More

by TheBells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Oden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian O'Malley
May 12, 2021 -

Imperial Ford responded

We appreciate the opportunity to earn your business and thank you for taking the time to share such positive feedback about your experience working with Brian and Bob. Wishing you many happy miles in your new vehicle. Sincerely Michael Penner Executive General Manager Imperial Cars Chevrolet, Ford, Chrysler Dodge Jeep Ram, Hyundai, Genesis, Toyota

May 11, 2021

Very cool dealership. Huge. Lots to choose from. Great staff. Dave is the best. I bought a couple cars from him and tell all my friends to go see him. He is so easy. Knows exactly what we are looking fo More

by Erica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021

I just bought a new Ford Ranger from Imperial and it was a pleasant no stress experience, which has not been typical in my car buying history. Lynda was great and very helpful without putting any pressure More

by etownalum80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Gjerde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynda Glassey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021

I recently purchased a New 2020 Ford Ranger, STX 4x4 from Imperial Ford. Linda Glassy was my Sales Rep. She handled all of the paperwork and the truck was ready as promised. She also helped me set up my Ford More

by ron.conrad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynda Glassey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021

Lynda was really helpful every step of the way and made the process of purchasing my first truck super easy! Go see Lynda at Ford. More

by Todd.heller15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynda Glassey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021

Enjoyed the positive experience! Highly recommend Imperial Ford We went to Imperial Ford in Mendon looking to purchase a used vehicle. Our salesman Dave Bertulli was available and was quite helpfu More

by Amy F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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