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Imperial Ford

Mendon, MA

4.7
1,004 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a nine-brand automobile dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis, and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010
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8 Uxbridge Rd

Mendon, MA

01756

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Showing 1,004 reviews

September 06, 2021

From start to finish Imperial Ford sale team was great, Lynda was fantastic at finding the perfect car for our family. Bob sales manager gave us what we asked for our trade. A+++ Even a big red bow and bal More

by Sonja
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynda Glassey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2021

First time car buyer and I had the best experience! Imperial Ford was awesome matching all my requests and needs. They were super easy to work with and made sure the process was smooth and fast. I had More

by Rillary Madruga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckenna O'brian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Oden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maaz Al Nahas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2021

I worked with Tony and he was fantastic! He was relatable, able to speak with frankness and realism throughout the buying process. He also followed up after purchase and coordinated service for me More

by joedansan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckenna O'brian
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2021

I am currently working with Mr Brian O’Malley to help me find a vehicle to suit my needs. He has been professional, courteous and patient during this process. I highly recommend this dealership and Mr. O’Ma More

by garycarr11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian O'Malley
September 05, 2021

Big thumbs up for Tony! He helped us find my dream truck and kept us informed along the way. Bob in finance was amazing and we were in and out with zero issues. More

by Jennifer & Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckenna O'brian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Oden
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2021

Wonderful dealership and the salesperson and finance manager were very helpful with getting our paperwork processed. Very knowledgeable about the car purchased. Atmosphere was very cool also. More

by ksd24ddd24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Childs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2021

We had ordered a 2021 F450 from another dealer at the end of Feb and it had been stuck in Kentucky for 10 weeks now waiting for computer chips. We started looking around for used F450s, but our original deal More

by mboynton1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Oden
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2021

Interested in a used truck seen on internet and saw Tom. Great step by step service throughout purchase with paperwork, and service department fixed vehicle into perfect condition. Excellent and enjoyable More

by dattardo
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Sean LaBarge
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2021

Brought my car in for general service and a bigger problem was found. Thanks to service advisor Paul, I left with full knowledge of the issue and didn't feel taken advantage of! I am so glad I decided More

by AplshaBrove1
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Casey
August 27, 2021

Excellent service help at the mechanic end and the service advisor More

by Hawkins873
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don hanscom
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