Imperial Ford
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,001 reviews
I had a great experience getting my older car serviced at Imperial. Bill Ott was very knowledgeable and didn’t push me to make any decisions about what needed to be done but instead gave me options and let m Imperial. Bill Ott was very knowledgeable and didn’t push me to make any decisions about what needed to be done but instead gave me options and let me choose how I wanted to go about things. Everything was a fair price and I was able to get my car back running better than ever. Thank you Bill Ott and thank you Imperial! More
It was nice not to be pressured into evenlooking at It was nice not to be pressured into even looking at something I wasn't interested in. Ali was honest, a straight-shooter and a salesman I would rec It was nice not to be pressured into even looking at something I wasn't interested in. Ali was honest, a straight-shooter and a salesman I would recommend to a good friend. I've always had good experience with the service departme as well, which is a big part of my decision to continue to purchase my vehicles as Imperial., More
Deliver preparation was outstanding.Excellent Deliver preparation was outstanding. Excellent communication, answered all my questions and ensured was informed on delivery date and time. Especial Deliver preparation was outstanding. Excellent communication, answered all my questions and ensured was informed on delivery date and time. Especially helpful with information about my new vehicle, so important since it was my first purchase of an electric car. Exceeded all my expectations., More
I purchased a new Ford Ranger with the help of Haley Lescarbeau. Both my wife and I thought it was an easy, pleasant experience. Haley was very helpful in providing details on the various makes, models Lescarbeau. Both my wife and I thought it was an easy, pleasant experience. Haley was very helpful in providing details on the various makes, models and options as well as facilitating the entire experience. I will continue my longtime relationship with Imperial as a result. More
After spending several sessions with Linda Glassey back in July while my wife and I were looking at used Escapes, we knew she was our "Go To" person, when my wife decided, after heart surgery, that it was in July while my wife and I were looking at used Escapes, we knew she was our "Go To" person, when my wife decided, after heart surgery, that it was going to be a "Bronco" instead!!! Linda took excellent care of us again and got us through the process of trading in her 2012 Fusion, as well! A big honorable mention to TJ in Finance, as well, for his help... great group of folks!!! Will not hesitate to return here for future Ford needs and I'm a "Bleed Blue" Ford Guy!!! More
In August 2021 I bought a 2018 Ford Focus from Imperial. The salesperson Owen Mulroney was extremely polite, respectful, knowledgeable, and helpful. He made the buying experience very positive and user fr The salesperson Owen Mulroney was extremely polite, respectful, knowledgeable, and helpful. He made the buying experience very positive and user friendly. I highly recommend him and Imperial Ford. Jim Norris More
My sales person tony d. Was very easy to work with. He made it a great experience! I had to leave for work so he made it a speedy process for me it was much appreciated. Thank you tony! Sean mchugh (f350 made it a great experience! I had to leave for work so he made it a speedy process for me it was much appreciated. Thank you tony! Sean mchugh (f350) More
I first arrived at Imperial Ford after going to no less than ten (10) dealerships prior. I had a budget in mind for a used car and a list of amenities I required. Morgan was amazing through the whole exp than ten (10) dealerships prior. I had a budget in mind for a used car and a list of amenities I required. Morgan was amazing through the whole experience! I changed my mind twice (maybe more) on what vehicle I was looking for. She was so accommodating and went through my required list and suggested SUVs that were a good fit for me. I ended up falling in love with a Chevy Equinox LTZ. I have had my car for a week now and absolutely love it and Morgan for all her help! Thank you so much for taking the time to work with me. If you need a new or used vehicle please go to Imperial Ford and see Morgan. More