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Imperial Ford

Mendon, MA

4.8
1,001 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a nine-brand automobile dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis, and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010
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8 Uxbridge Rd

Mendon, MA

01756

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Showing 1,001 reviews

January 27, 2022

We were referred to Imperial Ford from our friends after we had a bad experience at McGovern Ford in Framingham. As soon as we stepped into Imperial Ford, we were blown away with all the celebrity memorabi More

by warner_cathy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Potenza
January 26, 2022

My husband and I went to Imperial Ford to trade in our 2019 Ford Explorer lease for a new lease. Lynda Glassey and Mike were extremely helpful in helping us find a new 2022 Ford Explorer. I am super pic More

by fmgikas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynda Glassey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael DiMella
January 24, 2022

Went in to Imperial Ford looking for a new truck, the salesman Dean was very attentive. Had the exact truck I was looking for, did paperwork and had me put the door within hours with a brand new F150. More

by Bob L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Childs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Oden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael DiMella
January 22, 2022

Purchased a 2020 Ford Transit Connect XLT and traded in 2016 Ford Transit connect cargo, Lynda couldn't have been more helpful. I got a great price on the cargo van and the XLT had all the bells and whistl More

by Carshopper1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynda Glassey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2022

My wife and I purchased a 2017 Hyundai Sonata Sport at the beginning of December 2021 from Imperial Ford in the “little town of Mendon”. Our salesman, Tom D’Andrea, was a true gentleman and treated us ver More

by Rick W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean LaBarge
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2022

Worked with paul Casey after a stressful weekend with my car he was able to help me get an appointment as soon as possible and was able to explain the process to me in a way that I actually understand . I a More

by shannonvit3587
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Casey
January 07, 2022

I had a great experience at imperial fourth especially with the service advisor Donald Hanscom More

by Red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hanscom
January 06, 2022

Went in and straight to the one man at that place that gets things done! Tony Delprete. You do not buy a vehicle from any one else. Look elsewhere your gonna lose. He knows that dealership inside and out, More

by Jatycks42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckenna O'brian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Oden
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

Vin was an amazing help, I strongly recommend him for any of your new car buying needs More

by bs22175
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Rizzitano
January 04, 2022

I couldn't be happier with my decision to deal with Imperial Ford. Lynda helped me get the best deal for trading in my 2013 Focus for my new F-150 AND helped me get into a vehicle to keep me on the roa More

by dbrunyak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynda Glassey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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