Imperial Ford

Morgan Johnson is extremely helpful, patient, and honest. I highly recommend working with her. I was in a very difficult situation with my previous car, and Morgan went above and beyond to make the situation I highly recommend working with her. I was in a very difficult situation with my previous car, and Morgan went above and beyond to make the situation right. She spent multiple days helping me find a replacement for my car and never made me feel rushed or pressured to make a decision. She did not stand to make much (if any) money off of my car purchase but still went out of her way to help me find the best possible option. She was excellent with communication, professional, thoughtful, and easy to work with. Morgan went above and beyond to make the process as easy as possible for me and arranged to have the car delivered. She also took my calls/texts outside of her work hours on multiple occasions. Once I had purchased the new car, she continued to follow up to make sure everything had worked out. I have spoken to numerous car salespeople, and I can honestly say that Morgan was the best, most genuine person I have ever worked with at a car dealership. Highly, highly recommend. More

Just bought a Ford Explorer at Imperial Ford. Tom D, Audie and Mike D helped make it the easiest car buying experience We have ever had. Thanks guys for the help! Tom D, Audie and Mike D helped make it the easiest car buying experience We have ever had. Thanks guys for the help! More

I highly recommend Justin Gariepy in the Imperial Ford service department. I was in a difficult situation with my vehicle (multiple large, expensive service issues which were out of my control), and I wor service department. I was in a difficult situation with my vehicle (multiple large, expensive service issues which were out of my control), and I worked with Justin on multiple occasions. He was patient, thoughtful, honest, and very willing to help me. He took time to listen to my concerns and went out of his way to help make the situation right. He provided guidance on how to handle these issues and took time to look into all possible solutions to what was going on. I ended up purchasing a new vehicle, and Justin went out of his way to look into the vehicle's service history before I made a final decision. He checked the car himself before I took it home, and continued to check on me during the weeks after I purchased a new car. I had complete trust in Justin's judgement and guidance and I highly recommend working with him for service issues. More

This was a wonderful stress free experience, Dean knows so much about cars so impressed with his knowledge. I came with a list of questions and he answered all of them without any hesitation. I would rec so much about cars so impressed with his knowledge. I came with a list of questions and he answered all of them without any hesitation. I would recommend him to my friends and family. More

Dean is the best! The buying process was very smooth and he went above and beyond to make it quick and seamless. I was able to take the vehicle home even earlier than The buying process was very smooth and he went above and beyond to make it quick and seamless. I was able to take the vehicle home even earlier than expected. It was great. More

Lynda Glassey was wonderful helping me order and receive my new Bronco! Great dealership... couldn't be happier with my experiences there. my new Bronco! Great dealership... couldn't be happier with my experiences there. More

Tony DelPrete the sales and leasing consultant was very helpful and professional. I had a very pleasant experience at the Imperial Dealership. Everyone there seem nice and it was a very friendly atmosphere helpful and professional. I had a very pleasant experience at the Imperial Dealership. Everyone there seem nice and it was a very friendly atmosphere to be in. I recommend this dealership to other and would recommend Tony to be the sales person to deal with. More

No one I rather buy a car from! He makes the car buying process seamless. He makes the car buying process seamless. More

Came to look at Jeeps and left with a GMC Sierra. Even after making Mike Potenza track down 5 Jeeps and then changing my mind and going with a pickup, Mike was patient and a pleasure to to deal with. Even after making Mike Potenza track down 5 Jeeps and then changing my mind and going with a pickup, Mike was patient and a pleasure to to deal with. Mike Potenza was great and would recommend him to anyone looking for a car. More

I highly recommend Imperial Ford's service department, especially working with Donny Hanscom. He was very professional, knowledgeable and respectful of my time. Will definitely bring my vehicle back for especially working with Donny Hanscom. He was very professional, knowledgeable and respectful of my time. Will definitely bring my vehicle back for maintenance. More