Imperial Ford

I go to Imperial Ford BECAUSE of their Ford Service Department. I have been taking my trucks there for 12 years now. The whole service crew is fair, honest, customer friendly and has integrity. I trus Department. I have been taking my trucks there for 12 years now. The whole service crew is fair, honest, customer friendly and has integrity. I trust them with my truck and they have never let me down. They do not try to oversell, but will let me know when things need to be done with the vehicle. As a result I have no problems with the vehicles that I take there. Don in the front is really excellent, and the crew backing him up are excellent too---thanks! More

Great Place, bought 2 Ford 450 Cutaways. I live several states away and these guys treated me like family from the start. Answered all questions and delivered what promised. Shout out to Dou I live several states away and these guys treated me like family from the start. Answered all questions and delivered what promised. Shout out to Doug Hood for the great service and friendship and Michael DIMella for the great transaction Larry More

I visited Imperial Ford to purchase our first vehicle for our nonprofit and our sales consultant Lynda Glassey was awesome. She was very friendly, so helpful, and answered all my questions. The first car we our nonprofit and our sales consultant Lynda Glassey was awesome. She was very friendly, so helpful, and answered all my questions. The first car we test drove, we purchsed! They sent a runner to pick up our check and had a runner deliver the vehicle to Needham. More

My salesman, Daniel Araujo was awesome, I was treated like a person with respect, and negotiations were a comfortable conversation. We all want something, both parties got have to have cake and eat it. H like a person with respect, and negotiations were a comfortable conversation. We all want something, both parties got have to have cake and eat it. He is probably the reason I purchased my vehicle with Imperial Ford. More

I went through Imperial Ford in Mendon to purchase my car and it was a great experience! Dean Childs worked with me, he was very helpful, and informative. Audie Jacques in finance, and Dave Cross also were v and it was a great experience! Dean Childs worked with me, he was very helpful, and informative. Audie Jacques in finance, and Dave Cross also were very helpful in getting me into the car I wanted. I highly recommend them! More

I walked into Imperial Cars with a specific car in mind that I thought was going to be my dream car. I wanted the Mustang Eco Boost in Purple, my favorite color. It turns out that wasn’t the car of my drea that I thought was going to be my dream car. I wanted the Mustang Eco Boost in Purple, my favorite color. It turns out that wasn’t the car of my dreams. After test driving three separate vehicles with a very patient, nice, knowledgeable and overall amazing Daniel Araujo, I ended up picking a completely different car than I had thought I would. I could not be happier with my choice and with the service I received from Daniel and others at Imperial. Dreams do come true. And my new favorite color is red. ❤️Thank you! More

We had a good experience at Imperial Ford--Morgan helped us find a car on the overflow lot, and a week later, we drove it home. Thanks! us find a car on the overflow lot, and a week later, we drove it home. Thanks! More

I wanted to buy a used car with low mileage. I worked with Felipe who knew exactly what I wanted and worked quickly but it was sales manager David Cross who sealed the deal by going above and be I worked with Felipe who knew exactly what I wanted and worked quickly but it was sales manager David Cross who sealed the deal by going above and beyond to give me the most for my trade and made me feel important and how important my business was to the business. I will never go anywhere else for a vehicle. Truly awesome More

Working with Morgan was fantastic. Zero pressure, her goal was to get us a car we wanted at a fair price. Management was the same. They were there to help, not push. Will definitel Zero pressure, her goal was to get us a car we wanted at a fair price. Management was the same. They were there to help, not push. Will definitely go back and strongly recommend working with Morgan. More

I went to trade in my truck and had no gripes about service. What I liked the most no one was pressuring me about buying a new car.when I did decide , I had excellent help from Ali Kehail and Dave Cros service. What I liked the most no one was pressuring me about buying a new car.when I did decide , I had excellent help from Ali Kehail and Dave Cross. More