Imperial Ford

My salesman, Daniel Araujo was awesome, I was treated like a person with respect, and negotiations were a comfortable conversation. We all want something, both parties got have to have cake and eat it. H like a person with respect, and negotiations were a comfortable conversation. We all want something, both parties got have to have cake and eat it. He is probably the reason I purchased my vehicle with Imperial Ford. More

I went through Imperial Ford in Mendon to purchase my car and it was a great experience! Dean Childs worked with me, he was very helpful, and informative. Audie Jacques in finance, and Dave Cross also were v and it was a great experience! Dean Childs worked with me, he was very helpful, and informative. Audie Jacques in finance, and Dave Cross also were very helpful in getting me into the car I wanted. I highly recommend them! More

We had a good experience at Imperial Ford--Morgan helped us find a car on the overflow lot, and a week later, we drove it home. Thanks! us find a car on the overflow lot, and a week later, we drove it home. Thanks! More

I walked into Imperial Cars with a specific car in mind that I thought was going to be my dream car. I wanted the Mustang Eco Boost in Purple, my favorite color. It turns out that wasn’t the car of my drea that I thought was going to be my dream car. I wanted the Mustang Eco Boost in Purple, my favorite color. It turns out that wasn’t the car of my dreams. After test driving three separate vehicles with a very patient, nice, knowledgeable and overall amazing Daniel Araujo, I ended up picking a completely different car than I had thought I would. I could not be happier with my choice and with the service I received from Daniel and others at Imperial. Dreams do come true. And my new favorite color is red. ❤️Thank you! More

I wanted to buy a used car with low mileage. I worked with Felipe who knew exactly what I wanted and worked quickly but it was sales manager David Cross who sealed the deal by going above and be I worked with Felipe who knew exactly what I wanted and worked quickly but it was sales manager David Cross who sealed the deal by going above and beyond to give me the most for my trade and made me feel important and how important my business was to the business. I will never go anywhere else for a vehicle. Truly awesome More

Working with Morgan was fantastic. Zero pressure, her goal was to get us a car we wanted at a fair price. Management was the same. They were there to help, not push. Will definitel Zero pressure, her goal was to get us a car we wanted at a fair price. Management was the same. They were there to help, not push. Will definitely go back and strongly recommend working with Morgan. More

I went to trade in my truck and had no gripes about service. What I liked the most no one was pressuring me about buying a new car.when I did decide , I had excellent help from Ali Kehail and Dave Cros service. What I liked the most no one was pressuring me about buying a new car.when I did decide , I had excellent help from Ali Kehail and Dave Cross. More

Always a pleasure working with Tony. Quick phone call to request what I need and he delivers. Very responsive and caters to my requests. I’ve bought at least 6 vehicles from Imperial and Quick phone call to request what I need and he delivers. Very responsive and caters to my requests. I’ve bought at least 6 vehicles from Imperial and Tony has been part of 3 of those sales. I’ll be back again when I’m ready for another truck. More

2nd time purchasing a car there from Tony. Quick and painless, infact he was on the lookout for just the vehicle I wanted. Quick and painless, infact he was on the lookout for just the vehicle I wanted. More

Just had another (as always) phenomenal experience with the service department and Don Hanscom my Service Advisor. I have a 2018 F150 which has only been serviced at Imperial. They have an outstanding serv the service department and Don Hanscom my Service Advisor. I have a 2018 F150 which has only been serviced at Imperial. They have an outstanding service department. I live over an hour from the dealership, and have to pass two other Ford dealers on the way, yet Imperial is the only place I trust to work on my truck. They have been very accommodating with scheduling service, helping with loaner or rental cars, and never trying to oversell something I did't need. I have very high level of confidence in Don and the entire team there! More