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Imperial Ford

Mendon, MA

4.8
1,001 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a nine-brand automobile dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis, and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010
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8 Uxbridge Rd

Mendon, MA

01756

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Showing 1,001 reviews

September 08, 2022

Dean was very Knowledgeable about the vehicle I was interested in I would very much recommend him to help select a new ride More

by Kyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Childs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2022

my husband and i were very nervous about going into a dealership for we have never done so before. when we walked into imperial ford we were greeted with a smiling face and a warm welcome. Dean Childs to More

by jlleroux1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Childs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talal Al Jallad *****, Michael DiMella
September 04, 2022

Took delivery of my 2021 Bronco back in November. The staff were responsive to my questions and helped make the transition to owner very simple. More

by Dhoward2g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian O'Malley
September 01, 2022

Easy to work with from the beginning. Had been working with other dealers in the area but zeroed in on the make and model I wanted that was located at Imperial. Knowledgeable staff and we More

by dolsonuc05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mckenna O'brian
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2022

I go to Imperial Ford BECAUSE of their Ford Service Department. I have been taking my trucks there for 12 years now. The whole service crew is fair, honest, customer friendly and has integrity. I trus More

by khodney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Hanscom Jr.
August 24, 2022

Great Place, bought 2 Ford 450 Cutaways. I live several states away and these guys treated me like family from the start. Answered all questions and delivered what promised. Shout out to Dou More

by larry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DiMella
August 23, 2022

I visited Imperial Ford to purchase our first vehicle for our nonprofit and our sales consultant Lynda Glassey was awesome. She was very friendly, so helpful, and answered all my questions. The first car we More

by lvstorytime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maaz Al Nahas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynda Glassey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

My salesman, Daniel Araujo was awesome, I was treated like a person with respect, and negotiations were a comfortable conversation. We all want something, both parties got have to have cake and eat it. H More

by RC2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Araujo
August 19, 2022

I went through Imperial Ford in Mendon to purchase my car and it was a great experience! Dean Childs worked with me, he was very helpful, and informative. Audie Jacques in finance, and Dave Cross also were v More

by trisha.walsh08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Childs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audie Jacques
August 16, 2022

I walked into Imperial Cars with a specific car in mind that I thought was going to be my dream car. I wanted the Mustang Eco Boost in Purple, my favorite color. It turns out that wasn’t the car of my drea More

by bswinning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Araujo
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