Imperial Ford
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,001 reviews
Dean was very Knowledgeable about the vehicle I was interested in I would very much recommend him to help select a new ride interested in I would very much recommend him to help select a new ride More
my husband and i were very nervous about going into a dealership for we have never done so before. when we walked into imperial ford we were greeted with a smiling face and a warm welcome. Dean Childs to dealership for we have never done so before. when we walked into imperial ford we were greeted with a smiling face and a warm welcome. Dean Childs took the time to listen and understand our needs in what we were looking for in a vehicle for our rather large family. He knew exactly what we needed and then recommended the Ford Flex. It is beyond perfect and such a beautiful vehicle. When it came the financing Dean lead us to a couple gentleman Mike D an TJ who went above and beyond to make this a possibility. We cant thank the 3 of them enough for doing what they did and making sure my family is now in a safe and reliable car. We are now proud Ford owners and owe it all to the team down at Imperial! More
Took delivery of my 2021 Bronco back in November. The staff were responsive to my questions and helped make the transition to owner very simple. The staff were responsive to my questions and helped make the transition to owner very simple. More
Easy to work with from the beginning. Had been working with other dealers in the area but zeroed in on the make and model I wanted that was located at Imperial. Knowledgeable staff and we Had been working with other dealers in the area but zeroed in on the make and model I wanted that was located at Imperial. Knowledgeable staff and we were able to quickly come to an agreement on price and a very fair trade offer. Drove home with our new vehicle the following day. More
I go to Imperial Ford BECAUSE of their Ford Service Department. I have been taking my trucks there for 12 years now. The whole service crew is fair, honest, customer friendly and has integrity. I trus Department. I have been taking my trucks there for 12 years now. The whole service crew is fair, honest, customer friendly and has integrity. I trust them with my truck and they have never let me down. They do not try to oversell, but will let me know when things need to be done with the vehicle. As a result I have no problems with the vehicles that I take there. Don in the front is really excellent, and the crew backing him up are excellent too---thanks! More
Great Place, bought 2 Ford 450 Cutaways. I live several states away and these guys treated me like family from the start. Answered all questions and delivered what promised. Shout out to Dou I live several states away and these guys treated me like family from the start. Answered all questions and delivered what promised. Shout out to Doug Hood for the great service and friendship and Michael DIMella for the great transaction Larry More
I visited Imperial Ford to purchase our first vehicle for our nonprofit and our sales consultant Lynda Glassey was awesome. She was very friendly, so helpful, and answered all my questions. The first car we our nonprofit and our sales consultant Lynda Glassey was awesome. She was very friendly, so helpful, and answered all my questions. The first car we test drove, we purchsed! They sent a runner to pick up our check and had a runner deliver the vehicle to Needham. More
My salesman, Daniel Araujo was awesome, I was treated like a person with respect, and negotiations were a comfortable conversation. We all want something, both parties got have to have cake and eat it. H like a person with respect, and negotiations were a comfortable conversation. We all want something, both parties got have to have cake and eat it. He is probably the reason I purchased my vehicle with Imperial Ford. More
I went through Imperial Ford in Mendon to purchase my car and it was a great experience! Dean Childs worked with me, he was very helpful, and informative. Audie Jacques in finance, and Dave Cross also were v and it was a great experience! Dean Childs worked with me, he was very helpful, and informative. Audie Jacques in finance, and Dave Cross also were very helpful in getting me into the car I wanted. I highly recommend them! More
I walked into Imperial Cars with a specific car in mind that I thought was going to be my dream car. I wanted the Mustang Eco Boost in Purple, my favorite color. It turns out that wasn’t the car of my drea that I thought was going to be my dream car. I wanted the Mustang Eco Boost in Purple, my favorite color. It turns out that wasn’t the car of my dreams. After test driving three separate vehicles with a very patient, nice, knowledgeable and overall amazing Daniel Araujo, I ended up picking a completely different car than I had thought I would. I could not be happier with my choice and with the service I received from Daniel and others at Imperial. Dreams do come true. And my new favorite color is red. ❤️Thank you! More