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Imperial Ford
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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When we purchased a car, we were told that it would be registered and inspected when wwe came to pick it up the follwing week. When we came in not only was it not registered or inspected, they gave us a p registered and inspected when wwe came to pick it up the follwing week. When we came in not only was it not registered or inspected, they gave us a problem when we asked why it wasn't done. We were then jockeyed around to 3 more people, not two explanations were the same and finally they said they wanted me to meet their 'runner' to get it inspected and that it would only take 15 minutes. That was pure bull@*$!, because anyone and everyone knows regitering a vehicle is a day long process in RI, that is even disregarding the inspection process. Overall they are extremely rude and unorganized, the sales man we dealt with was just a jerk once he got our money, as if we needed to do him a favor. very very dissatisfied. More
My family has been so pleased with Imperial and we will always continue to shop there. My 2004 Chevrolet Impala was purchased at Imperial Chevrolet in Milford, my mother bought a 1999 Ford Crown Victoria L always continue to shop there. My 2004 Chevrolet Impala was purchased at Imperial Chevrolet in Milford, my mother bought a 1999 Ford Crown Victoria LX at Imperial when they were in Milford, my father purchased at 2005 Ford Five-Hundred Limited AWD 4-door sedan from Imperial when they were in Milford. Now the dealership has moved to Mendon, MA and all I have to say is WOW! If you have not been to the new dealerships over in Mendon you really need to drop in and just see everything they have in the showroom. At Imperial it is just a win-win situation, you really can't lose there. It is a sure shot. I actually have an interest now in boating and I will be needing a truck to fit my needs. I have never had a truck before but I know this Christmas of 2009 when I am ready to buy a truck I know where to go. I have seen some beautiful Chevrolet Avalanches and Cadillac Escalade EXTs over at Imperial. The dealership has earned my trust. My trust is not given, it was earned. I am just very comfortable dealing with Imperial. More