
Imperial Ford
Mendon, MA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Omar was a nice individual who was extremely honest and straight forward. After a long day of work and a 45min drive we called ahead and took the car for a quick test drive on our own. Attempted to work on straight forward. After a long day of work and a 45min drive we called ahead and took the car for a quick test drive on our own. Attempted to work on a deal for a Used Ford Explorer and the car smelled bad of smoke but otherwise very well kept. Got an extremely lowball offer for our trade in that we weren't expecting much out of anyway. Sales Manager wasn't interested in any counter offers on trade in price then commented on maybe something more in our "price range" other than the explorer without even asking what our budget was. We never got to the point in the financials or what our budget was. He looked at how we were dressed and what my wife was drive and determined we didn't have enough money for something more expensive. Little did he know we both make well over 100k a year each and had the money to get whatever we wanted. Will not be visiting this dealership again and I wouldn't recommend going here if you're not dressed like you make more money. More
dean childs is a good guy very knowledgeable and knows the products he sell.100% the products he sell.100% More
Wonderful people very positive experience all the way around! Next vehicle will be here as well. around! Next vehicle will be here as well. More
I recently drove over an hour to check out a vehicle and was immediately greeted by Omar. From the start, he stood out as an atypical salesman—he wasn’t pushy, didn’t try to upsell me, and genuinely listene was immediately greeted by Omar. From the start, he stood out as an atypical salesman—he wasn’t pushy, didn’t try to upsell me, and genuinely listened to what I wanted. He made it happen! What impressed me most was his honesty—if he didn’t know something, he admitted it instead of guessing, which built a lot of trust. While there were a few hiccups with the registration and plating process, Omar kept me updated every step of the way, which made things much smoother overall. It was a great experience, and I’ll definitely be coming back in the spring to buy another vehicle. Highly recommend working with Omar! Plus the dealership itself inside makes it super comfortable. More
I always recommend Dave Cross at Imperial Ford to my family and friends. He is invaluable, friendly, and knowledgeable. Buying a new vehicle is always the most convenient and pleasant experience. I high family and friends. He is invaluable, friendly, and knowledgeable. Buying a new vehicle is always the most convenient and pleasant experience. I highly recommend it. More
Chuck was very helpful and answered all my questions I had about my new car . Made the process a smooth as possible. I Would definitely recommend chuck for anyone looking to buy a new vehicle! had about my new car . Made the process a smooth as possible. I Would definitely recommend chuck for anyone looking to buy a new vehicle! More
I am a repeat costumer and i would come back again. It was a very pleasant experience with no stress dealing with Chuck Gjerde. I would recommend Chuck and Imperial to my friends. Gerald Lagesse It was a very pleasant experience with no stress dealing with Chuck Gjerde. I would recommend Chuck and Imperial to my friends. Gerald Lagesse More
This was my first experience purchasing a vehicle with Imperial Ford and it was easy as can be through-out. The dealership was fully stocked which made finding the right vehicle a great experience. We w Imperial Ford and it was easy as can be through-out. The dealership was fully stocked which made finding the right vehicle a great experience. We worked with Chuck Gjerde who was very knowledgeable on all of the vehicles we looked at and very helpful as well. More
Experience was great. Sales Rep Chuck Gjerde listened to our needs to resolve all our purchase requirements. Chuck personally went over every option (which were many) with Sales Rep Chuck Gjerde listened to our needs to resolve all our purchase requirements. Chuck personally went over every option (which were many) with us to assure our selection and satisfaction was the best I've had at any dealership. More
Excellent professional, knowledgeable. A purchase of my new 2024 F350 couldn’t have gone any smoother very satisfied customer thank you very much Chuck Gjerde. You were an amazing salesper A purchase of my new 2024 F350 couldn’t have gone any smoother very satisfied customer thank you very much Chuck Gjerde. You were an amazing salesperson More