Back

Imperial Chrysler Dodge Jeep Ram - Service Center

Mendon, MA

not yet
rated
64 Reviews

64 Reviews of Imperial Chrysler Dodge Jeep Ram - Service Center

Sort by
March 01, 2016

Service This was the first time I had my car serviced since leasing it. It was also my first time in the Service Center. Jim Parsons was fantastic to work wit More

by Lisa99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Parsons, Michael Walsh
February 26, 2016

Awesome Customer Service! I had went in on Wednesday Feb. 24 for my oil change! Was very satisfied with my visit! Didnt have a long wait! Great Customer service! Thanks David More

by Jeepgirl88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Skehan
Apr 08, 2016 -

Imperial Chrysler Dodge Jeep Ram responded

Dear Jeepgirl88: Thank you for your business and for taking the time to share your kind words about the Jeep Service Dept.David Skehan and the entire staff here at Imperial truly appreciate it . Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

February 26, 2016

Had a great Service experience with Jim Parsons Anytime your car needs service, there are always so many dire thoughts that go through your mind. However, I have recently needed service on my 2014 More

by Joe K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Parsons
Apr 08, 2016 -

Imperial Chrysler Dodge Jeep Ram responded

Dear JoeK: Thank you for your business and for taking the time to share your kind words about Jim Parsons and your experience at Imperial Chrysler Jeep. Jim Parsons and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

July 08, 2015

Warranty issue, dealership handled quickly Had issue with warranty expiring while waiting for service department to get appointment in. The general manager of the dealership resolved my issue, More

by drush288
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service Manager
...
7