Imperial Chrysler Dodge Jeep Ram - Service Center

Service I’m from Az flew down to help my brother out. I Took my brothers car in for a recall and they told me I couldn’t get in till the folloeing Friday! A I’m from Az flew down to help my brother out. I Took my brothers car in for a recall and they told me I couldn’t get in till the folloeing Friday! As I was setting up the appointment they Shocked me and got the car in right away!! I’m not used to this kind of customer service. Than the following week drove in To see if they could do an oil change and got me in right away! If I lived here I would feel comfortable doing business with them. I highly recommend them. More

Surperior Service & Great Customer Satisfaction Jim Parsons and the team @ Imperial Chrysler Service Department did a fantastic job servicing my automotive needs...Actually surpassed my expectations Jim Parsons and the team @ Imperial Chrysler Service Department did a fantastic job servicing my automotive needs...Actually surpassed my expectations... From explaining to Jim what my concerns were to executing all the work needed to be done... GREAT JOB JIM... Y'all did real good... Keep up the fantastic customer satisfaction... Thank you again... John C. Bellingham Ma. More

Service for niece car Contacted Ed kelly who sold her the. car and Jim Parsons in the service area was extremely professional when we arrived He explained everything Th Contacted Ed kelly who sold her the. car and Jim Parsons in the service area was extremely professional when we arrived He explained everything They are both true assets to your team. More

inspection It's the first time I bring my jeep in for inspection. the service people were courteous and informative. the inspection didn't take long and waited It's the first time I bring my jeep in for inspection. the service people were courteous and informative. the inspection didn't take long and waited in their comfortable waiting area. They also have a viewing area where you can watch while they work on your car, I appreciated that courtesy. More

Love my jeep I bought my jeep at the end of summer and recently had my first oil change, tire rotation, and car wash together. I bought my jeep from Imperial and I bought my jeep at the end of summer and recently had my first oil change, tire rotation, and car wash together. I bought my jeep from Imperial and Bill Shaw. I love this Jeep. I have always owned small cars and was afraid to go up in size. It runs smooth. great in snow. Overall I am happy with everything. Thank you. Plus Bill was very personable. and love seeing him and chatting everytime I stop in. More

Excellent Jeep Sales and Service We purchased our 2014 Grand Cherokee {GC} two years ago. Joel Cohen was our sales person and he was very cordial, patient and helpful. We looked at c We purchased our 2014 Grand Cherokee {GC} two years ago. Joel Cohen was our sales person and he was very cordial, patient and helpful. We looked at cars for several days and he never pushed. Ever since we have returned to Imperial Cars for all our oil change service and recently purchased a set of four OEM tires and a 4-wheel alignment. The service department always greets me in a friendly manor and has made sure I was completely satisfied with the work they've done. We purchased a second car for my family this year, a used 2015 Subaru Outback. I've also recommended Imperial to my son and he purchased his Jeep GC there as well. I would recommend Imperial Cars of Mendon, MA to anyone who is looking for a car. John Parmentier, Blackstone, MA More

Experience Me and my fiancé purchased two brand new vechilce on the same this week and it was all made possible by the three gentlemen listed below. All three Me and my fiancé purchased two brand new vechilce on the same this week and it was all made possible by the three gentlemen listed below. All three had the patientice to work with us to help get the best possible deal for our budget. This is my 4th vehicle purchased at imperial and because of the service I received it won’t be the last. More

Service Dept visit Went for an oil change this mourning 9-21-2017 my service advisor James Parsons welcomed me to Imperial with a warm good mourning and answered all my Went for an oil change this mourning 9-21-2017 my service advisor James Parsons welcomed me to Imperial with a warm good mourning and answered all my questions. James had me in and out very quickly and went over everything that the tech recommended in the next oil change. More

Recall Work Most dealers hate recall work and make you wait forever. I am super impressed so far with their responsiveness. I hope the work is as good Most dealers hate recall work and make you wait forever. I am super impressed so far with their responsiveness. I hope the work is as good More

Good service I want to thank Sapeslerson Frank Dumas for continuing to follow up with me concerning my Dodge Shadow. He has been very considerate in helping me wit I want to thank Sapeslerson Frank Dumas for continuing to follow up with me concerning my Dodge Shadow. He has been very considerate in helping me with my service needs, He also checks in to make sure the car is performing well. I would recommend him and this dealership to anyone who is looking for a new vehicle. More